EF Education First reviews

3.5

62% would recommend to a friend

(4,602 total reviews)
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Edward Hult, Ph.D

62% approve of CEO

47% positive business outlook

EF Education First has an employee rating of 3.5 out of 5 stars, based on 4,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EF Education First employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

5K reviews
3.0
May 3, 2026

Training center

Recommend
CEO approval
Business Outlook

Pros

Great way to start your teaching career in China

Cons

The Salary is very low

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EF Education First Response
3w
Thanks for sharing about when you taught English with EF. It's good to hear that the role was such a great start to your teaching career.
4.0
Apr 30, 2026

Fun but tiring

Recommend
CEO approval
Business Outlook

Pros

fun to work in China

Cons

low pay and high workload

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EF Education First Response
3w
Glad working in our English centers in Shenzhen was fun for you. Thanks for taking the time to share it here. Compensation packages are reviewed annually and your comments here help evaluate that. Thanks again!
5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF Education First Response
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
Viewing 16 - 18 of 4,602 Reviews

Glassdoor has 6,444 EF Education First reviews submitted anonymously by EF Education First employees. Read employee reviews and ratings on Glassdoor to decide if EF Education First is right for you.