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      EF Education First

      Engaged Employer

      EF Education First reviews

      Fun environment but low pay and limited growth opportunities - Tour Consultant EF Education First Employee Review

      3.0
      Apr 18, 2026
      Tour consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young people, good "starter" job, cool people with interesting histories.

      Cons

      Underpaid below market value, EF chronically "nickel and dimes" you (e.g., having to pay for lunch at their own cafe with a 10% "discount). Lack of upward mobility.

      avatar
      EF Education First Response
      1mo
      We appreciate you sharing and are glad the people here made a positive impact on you. The energy and diversity of our teams is part of what makes EF a special place to start a career. Every year we evaluate our compensation packages to ensure they are benchmarked with our industry, and perspectives like yours are part of that broader conversation. On upward mobility, we often describe career growth at EF as a spiral staircase rather than a straight ladder, and there are many directions to grow across our wide range of products, teams and global offices. We hope that your foundation at EF serves you well in your next role.

      Explore other reviews about EF Education First

      5.0
      Apr 22, 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF Education First Response
      1mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      Jun 2, 2026
      Tour leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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