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Dover Saddlery

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Dover Saddlery reviews

3.1

47% would recommend to a friend

(184 total reviews)

Brad Wolansky

45% approve of CEO

37% positive business outlook

Dover Saddlery has an employee rating of 3.1 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dover Saddlery employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

184 reviews
1.0
Mar 31, 2019
Recommend
CEO approval
Business Outlook

Pros

-Dog-Friendly -Discount (most of the items)

Cons

-Some products are not available for employee discounts or have minimal discounts and are cheaper to buy elsewhere -They constantly lose sales to their competitor, which their competitor only has 1 store vs. their 30 something -Work Culture is terrible: I have witnessed inappropriate sexual behavior, clique/mean girl attitudes, favoritism, and there are no resources to help progress your abilities or safely discuss workplace issues -Lack of or non-existent training at corporate: Unless you have somehow gotten yourself in with the right people who "run" the office, you will find the training is crappy at best (No standard of training) -Benefits are piss-poor -The company is constantly in crisis mode due to poor management in all departments -None of these people know the market they are serving; If someone comes in with any real horse experience, they are chased off -CEO is not a horse person -Managers are out to lunch, especially Inventory Manager; an absentee Manager at best -Communication between Departments, Management, and even Managers to their teams is non-existent -There is no upward mobility in the company, people stay in the same positions for years

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Dover Saddlery Response
7y
Thank you for your feedback. Our primary goal is to work hard every day to improve operational excellence in order to provide our customers with world class products and service. The team is passionate , and made up over 750 equestrians that are hardworking and valued. We have a full service Human Resource department and offer a complete benefits package that provide our employees with up to date options and information.
2.0
Mar 5, 2025

Not worth your sanity

Recommend
CEO approval
Business Outlook

Pros

Employee Discount is the only upside to working here You might make friends with similar interest

Cons

Garbage pay.. McDonald’s will pay you more at entry level than you get paid as part of store management. Continuously gone downhill since Steve Day left as CEO. Corporate does not care about the little people Aka the actual faces working in the dover stores. Lots of tight friendships in corporate level Aka nobody is held accountable for anything Lots of corporate employees who need to retire and ultimately will be the death of this company which is sad because it used to be so great. HR is inadequate and simply there for show No CEO anymore and the president of the company knows absolutely nothing about the equestrian community and what they want from a tack business. Is actively destroying the brand and they will blame the store employees for lack of business. Everything is the part time store employees faults. It’s never corporates fault even though the stores run solely on corporates rules and ideas. Try making sales when you have no product to sell people because the warehouse sucks at their job and corporate has been horrible with product allocations.

1.0
Sep 16, 2024

Feeble Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and team players

Cons

Nepotism and favoritism is rampant. Leadership is prime example of mediocrity rising to the top. Anyone with better skills and knowledge is kept from doing the job they were hired to do. Totally toxic environment. Too bad, could be a great company but leadership makes it a terrible place to work. Zero stars!

Viewing 1 - 3 of 184 Reviews

Glassdoor has 192 Dover Saddlery reviews submitted anonymously by Dover Saddlery employees. Read employee reviews and ratings on Glassdoor to decide if Dover Saddlery is right for you.