Disneyland Resort reviews

3.7

63% would recommend to a friend

(2,168 total reviews)

Michael Colglazier

43% approve of CEO

43% positive business outlook

Disneyland Resort has an employee rating of 3.7 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Disneyland Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Feb 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Good work environment, variety of shifts times, free admission to parks, never bored. It can be a fun place to work.

Cons

Employee parking is horrible, the pay is below average. Sometimes you feel like you are # and not a person. I worked there for over 20 years and The last 10 years as a salaried leader, and I saw all the cut backs for the Cast Members.

2.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Main gate pass. Good benefits. You can get friends and family members in free, and up to 40% discount on merchandise.

Cons

Very low pay, over worked for little pay. I've worked there for 10 years and only make $10 an hour. You have to deal with rude guest. Horrible place to work. The Happiest place on earth is not so happy for their employees. I highly don't recommend this job.

2.0
Apr 13, 2016
Recommend
CEO approval
Business Outlook

Pros

It's awesome to be able to go behind-the-scenes and see how Disneyland works and be part of their operations, although it's not as pretty as you'd think backstage. It's a great way to meet a lot of people and develop good customer service and problem-solving skills. Also, there's getting in for free and 16 sign-ins a year, but you start to get tired of it eventually if you go too often and everyone and their mom will ask you to get them in for free. There's usually good job variety like how attractions people rotate positions every hour or so and you can learn up to 3 attractions in your land and in parking & transportation, you're trained on the lots, toll booths, trams, and loading busses.

Cons

Because you are one of thousands of cast members, it's hard to feel a sense of "family" at work since you'll be working with different people pretty much every day. The number of rude people and mean comments you deal with on a day-to-day basis are very, very excessive and the leads aren't always there to back you up. Disney LOVES to cater to their guests, not only when they're wrong, but when they're being absolutely childish and yelling about not being able to accommodate their late fast passes which they got for the wrong attraction. People will hurl personal insults at cast members who are only doing their job and directing traffic during the parade for the guest's own safety. And for all this, the pay is minimum wage with little increase when gaining experience or becoming a lead or trainer. Hours are also not guaranteed and it's not uncommon to have little to no hours during off-season.

Viewing 10 - 12 of 2,168 Reviews

Glassdoor has 2,316 Disneyland Resort reviews submitted anonymously by Disneyland Resort employees. Read employee reviews and ratings on Glassdoor to decide if Disneyland Resort is right for you.