Disneyland Resort reviews

Where to begin...get some popcorn, this is gonna take a while: -PAY. This should come as no surprise to you. They pay us in dirt...looking at my pay stub with California taxes taken out of my pay, I made about $7 an hour. Living in the OC is probably one of the most expensive places to live. So you do the math. Check on the homeless Disneyland cast member rates, they're astounding. Fun fact: Disney gives us 16 tickets to let people into the parks, AND they take that out of our pay. Do we have a choice? nope. -Inconsistent and AWFUL hours. Typical shifts were ending at 3am or even starting at 2am. I got a range of 30-60 hours a week (see what I mean by inconsistent). I was working FULL TIME HOURS with nooooo benefits. No healthcare, 420k, nothing. That's fair right? -Point system. We are treated like elementary school kids, if we cant come to work, we can no longer give shifts away due to the "helpful" union. 3 points per call out, and if you get 12 in a month, you get a written, and 36 in a year and they can fire you. This is also if you call out for a family emergency. They just don't care. -Scheduling DOESNT GIVE A FLYING FRICK ABOUT YOU. Have school? Too bad. Have a family emergency? Too bad. Have the flu? Oh well. Come to work or you'll be disciplined on your record card. If you have any bit of a life outside of Disney, they will do whatever they can to make sure your life revolves around them. I've had friends quit because they wouldn't stop scheduling them when they had a second job or school. Even I tried working a second job for about a month and they made me choose one. Sound like a cult? Well.. -Little room for growth in all departments. In stores, you have to work there for at least a year to be promoted to a lead/trainer (which I did) and you get a $1 raise...and another 4 years before you can move up in the company if you can. They rarely hire outside the company for higher up positions. And the corporate job I want and applied to so many times required at least 5 years at the company...it's a hopeless trap. -Incredibly rude guests and annual pass holders (who we called pass-holes for good reason). -World of Disney in general...huge store with so much going on and always so crowded. You never get used to it. That alone gave me anxiety. -Somehow I was able to put up with that for over 1 year, but just about the WORST part of the job was the management. I have never had to work with so many managers (WOD has about 12 stage managers). I could write a book on how many times the managers screwed me over. I've had instances where I've asked them for help on a particular issue that they caused in my promotion, and it took them 4 weeks to take any sort of action, and a month later it was not resolved. They're fine if you never need their help but sometimes you have to go to them, and when they do they don't like it. It ties into favoritism that is HUGE in this company, and it is totally unacceptable. -This company favors money over cast members. So guests (who bring in the money) are favored over any of the workers. However, in my year of service there, I've seen prices on park admission, parking, food, and merchandise RISE. It's crazy and not fair to anyone.

Where can I start...those of you that are former military or law enforcement, they will hire you in a heart beat. They have two positions that are offered as entry level security(depending on resume): security I and security II. I was offered a security I or security II spot but due to the misinformation I got from the HR lady who interviewed me( which seemed to happen to 99% of my "academy" class) I chose to get hired as a security II. I'll break it down: Security II gets paid $13/hr, their job functions are as follows: stand at post your entire shift and check in bags, man the metal detector, and wand people. Coming from the first responder world this is very, very simple and mindless/drone work. You get the picture. Security I gets paid $12.50/hr BUT have a whole new world of freedom (see what I did there?). They are mobile patrol, vehicle patrol, hotel/resort patrol, overnight construction patrol, bike patrol, etc. They also have various differentials which security II is not eligible for. I should also add that in order to "promote" within the security area of Disney( i.e. dispatch/communication center, PCO/plain clothed officer(security), K9 handler, various forms of high management, you MUST be a security I for 6 months to a year. That means most people who were duped into going to security II due to higher pay (also experience in any law enforcement/military status knows II is higher than I in ranking, as well as common sense) have to wait out a 4 month probationary period before applying to security I spots. If you feel you can do this for such little pay then more power to you. There is a 5 day "academy" where you are basically brought to death by power point. When you "graduate" there is a cute little ceremony with a Disney diploma which is basically a modified CA BSIS Guard Card which allows you to work as a security guard on Disney property. After that you attend some hands on "training" for a week in which they literally beat a dead horse in regards to bag check and wanding. The people that are teaching you are a special breed. They are called Leaders and Trainers, which is a $1.50 raise direct supervisor, the trainers im not sure in regards to their pay raise if any, and for security II you can become one of these pawns in as little as 4 months (There is also a security manager spot which is business professional attire and you get a whopping $1/hr raise in addition to the team leader rate). I say it takes a special breed to be one of these clowns because they are all about the "Disney Way". You'll see what I mean if you get there. The security union is a joke, it is one of the saddest organizations ive ever seen, and you are forced to pay union dues. You are also not allowed to drink water at your post, which Im sure there is a CA labor law in regards to that but its not worth addressing. Most of the security people have no former job related experience, and if they do its been watered down by the Disney way. A good majority of the security guards were former cast members, starting in attractions or custodial to get to security, and for $13/hr is very sad and not worth it. Basic/universal cons to the job are: You have to arrive to your shift well in advance, especially if youre unfortunate enough to be working in an area where you need to take a tram to get to your work destination. Like I said, you're not allowed to drink any water while youre "on stage" aka working. Guests 99% of the time are good, decent people. Its the supervisors/co workers you have to put up with. Workers are notorious snitches, to the point some will rat to a leader not even a minute of having a private conversation. Dont cuss. Dont allow your company issued ID to dangle from your pocket. Sun glasses cant be reflective and are not allowed to be worn behind the ears or over your forehead, they must either be worn over the eyes of in your pocket (seriously). The leaders seem to get a high off micromanagement. You are also assigned to work sporadic shifts at different locations of the park in which you are required to park at different parking lots, this is a huge inconvenience. Honestly, in order to survive and thrive in this environment, you need to be all about that Disney lifestyle. I was not. I truly felt my skills were deteriorating there. If you want to put up with all this for $13/hr, be my guest and more power to you.