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DICK'S Sporting Goods

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DICK'S Sporting Goods reviews

3.8

72% would recommend to a friend

(12,114 total reviews)
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Lauren Hobart

81% approve of CEO

61% positive business outlook

DICK'S Sporting Goods has an employee rating of 3.8 out of 5 stars, based on 12,114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DICK'S Sporting Goods employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Jan 21, 2011
Recommend
CEO approval
Business Outlook

Pros

- The customers that come in are great! Which is what has kept me here along with a few good associates. - The associates from Lead positions and down all work together and really make the store chime. The stores that have great Leads and other hourly associates are the ones that do well and usually the managers only take the credit from DM and Regional walks unless you really try to get in and talk to senior management. - Decent pay - Great Benefits - Awesome Employee stock purchasing plan

Cons

First of all I need to state that many people here are making great comments. - Management needs to stop harassing their employees about scorecards, not all customers want it. - This company only hires managers and up from the outside, from 4 years of experience and working in multiple stores I've only seen a handful of employees promoted within. I don't care what the Wall Street Journal says... it's crap, unfortunately. My store houses the DM for the biggest volume district in the company. If my district does it, they all do, and I can see that from MANY other comments here also. My brother also works for the second biggest district while going to college and also tell me the same and if not worse stories then I've seen. - Stop hiring managers from Sports Authority that leave within a year anyway, when you have loyal associates who work much harder and have dedicated much more time to the company. This alone destroys the morale. I've seen such good workers quit and go work for other major companies. - I've seen managers that have been with the company for over 3 years still not know how to use a PDT but still be promoted and looked upon like a knight in shining armor. - The management of Payroll is horrible; there is too much hype when corporate comes and visits a store. They cram in the payroll a few days before and then the store suffers for the next two weeks. Not only do the employees suffer but most importantly the customers. - Full-time is 32-38hrs -Managers are the only ones who speak to Human Resources and I've seen many illegal actions made by managers by falsifying hours to make payroll etc. which has happened to me and MANY associates in my store. Unfortunately, human resources will barely slap their wrists because they all work together. I've seen a store manager and regular manager gang up on an associate and cut their hours from 38 to 13 the next week because the employee notified HR of issues.

1.0
Nov 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible with college students schedules

Cons

Management (from top to bottom) fills employees with empty promises Lack of empathy and caring of employees Most are treated as expendable More of a revolving door than a staff Miss a shift? Managers will make guilt trip you your next time in Pay is laughable Working every Thanksgiving is inexcusable

1.0
Nov 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Relationships I built with the customers and people I worked with.

Cons

It was the most toxic work environment I have ever encountered in all my years of retail. The store was underperforming and understaffed due to this. The only time my DM reached out was to tell us how terrible we were doing. I attempted to voice some of my concerns with him before looking for another job-he ignored my request and avoided me for months after. I considered reaching out to Human Resources, but by this point I knew confidentiality would be non-existent. I feared retaliation and the open door policy was non-existent. There were inappropriate relationships in the store amongst other things. This made having a positive work environment impossible. I felt it best to just find another job and get out without putting up a fuss. This company treats their external customer better than their internal customer-shame on you. If you treat your people right, they will inturn treat your customers right. This organization has much to learn on how to treat their people. Until they realize this-they will remain in the red and probably file for bankruptcy again.

Viewing 25 - 27 of 12,114 Reviews

Glassdoor has 12,596 DICK'S Sporting Goods reviews submitted anonymously by DICK'S Sporting Goods employees. Read employee reviews and ratings on Glassdoor to decide if DICK'S Sporting Goods is right for you.