Crystal Group reviews

3.7

65% would recommend to a friend

(103 total reviews)

Tony Shields

78% approve of CEO

54% positive business outlook

Crystal Group has an employee rating of 3.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

103 reviews
4.0
Aug 31, 2016

Great whilst I was there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great team feel friendly staff good times

Cons

not always the best staff taken on to the business for the job

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Crystal Group Response
7y
Thanks for your review. and feedback. Apologies for not responding at the time you submitted - an oversight Tony CEO
2.0
Mar 23, 2016

Targets

Recommend
CEO approval
Business Outlook

Pros

People there are nice to work with, you can have a lot of banter with your colleagues. SOme managers are supportive and quite relaxed but want to develop you, whilst others just talk the talk but don't walk the walk, you would never see a manager jumping on the phone to close a customer or show you how it's done.

Cons

Targets were just too unrealistic, you had to get 5 a day and there were two good and bad campaigns. Most of the staff were really good but the managers do stick together, they say one thing to you but really are just looking for a way to get you out if you don't fit in the business.No sick pay. Hours are 10 - 7:30, so you leave home at 9 and get back after 8. They always talked about setting values for over a year, but nothing ever happened.

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Crystal Group Response
10y
Good Morning, We are glad to see that you see the company in such a positive light. The fun atmosphere at Crystal is something we aim to continue as we grow in to our different business products. As a company we are aiming to become a destination employer and continuous improvement is happening as we speak. We hope you knew that management's door was always open for your feedback and ideas about the business, we hope you made your points known while you were here. However we will make these suggestions visible to our management team. Many thanks an
3.0
Jan 12, 2021

Better Management

Recommend
CEO approval
Business Outlook

Pros

Working in a friendly environment

Cons

Doesn't value the best employees

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Crystal Group Response
5y
Hi - thanks for your review. However, I think you may have left this for the wrong company as we have no operations in Tirana/ Albania. We only operate in the UK. Best wishes, Tony CEO
Viewing 13 - 15 of 103 Reviews

Glassdoor has 112 Crystal Group reviews submitted anonymously by Crystal Group employees. Read employee reviews and ratings on Glassdoor to decide if Crystal Group is right for you.