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      Crystal Group

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      Crystal Group reviews

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      3.7

      65% would recommend to a friend

      (103 total reviews)

      Tony Shields

      78% approve of CEO

      54% positive business outlook

      Ratings by category

      3.6

      Culture & values

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Senior management

      3.3

      Career opportunities

      Crystal Group has an employee rating of 3.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

      Reviews by job title

      103 reviews
      2.0
      Mar 23, 2016

      Targets

      Lead gen agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      People there are nice to work with, you can have a lot of banter with your colleagues. SOme managers are supportive and quite relaxed but want to develop you, whilst others just talk the talk but don't walk the walk, you would never see a manager jumping on the phone to close a customer or show you how it's done.

      Cons

      Targets were just too unrealistic, you had to get 5 a day and there were two good and bad campaigns. Most of the staff were really good but the managers do stick together, they say one thing to you but really are just looking for a way to get you out if you don't fit in the business.No sick pay. Hours are 10 - 7:30, so you leave home at 9 and get back after 8. They always talked about setting values for over a year, but nothing ever happened.

      avatar
      Crystal Group Response
      10y
      Good Morning, We are glad to see that you see the company in such a positive light. The fun atmosphere at Crystal is something we aim to continue as we grow in to our different business products. As a company we are aiming to become a destination employer and continuous improvement is happening as we speak. We hope you knew that management's door was always open for your feedback and ideas about the business, we hope you made your points known while you were here. However we will make these suggestions visible to our management team. Many thanks an
      5.0
      Mar 19, 2016

      general

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      vibrant atmosphere team leaders treat you as a person not a number always supported

      Cons

      no over time pay qc can seem a tad harsh

      avatar
      Crystal Group Response
      10y
      Good afternoon, We are glad to see that you see the company in such a positive light. Our vibrant atmosphere here at Crystal brings a great feeling of warmth to our workplace. We're also happy to see you love the attitude of our team leaders. As a company we are aiming to become a destination employer and continuous improvement is happening as we speak. We hope you know that management's door is always open for your feedback and ideas about the business. However we will make these suggestions visible to our management team. Many thanks.
      5.0
      Mar 14, 2016

      Brilliant people, brilliant company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, great CEO - Tony keeps us up to date with the changes and ensures we are all happy and well, doesn't just ignore us when in the monthly meetings or walking round the floor, always has time for sales which isn't always what you get at other companies. Our trainers are absolutely brilliant and I would highly recommend them! We have an amazing team of sales managers now, I love my job and my team. Whenever I need something Darrel is there and he has taken the time to understand my approach to things. All in all, a fantastic company doing right by the customer.

      Cons

      Negative people moaning and trying to bring this place down! If we had sick pay it would be great - maybe if it could depend on how long you've been at the company and your absence record as people would take advantage of it. As for the basic pay its a lot better than other sales companies, especially the commission structure and targets.

      Viewing 85 - 87 of 103 Reviews
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      ReviewsCrystal Group reviews

      Glassdoor has 112 Crystal Group reviews submitted anonymously by Crystal Group employees. Read employee reviews and ratings on Glassdoor to decide if Crystal Group is right for you.