Crystal Group reviews

3.7

65% would recommend to a friend

(103 total reviews)

Tony Shields

78% approve of CEO

54% positive business outlook

Crystal Group has an employee rating of 3.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

103 reviews
5.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

I have worked at Crystal for nearly 6 years and I can honestly say that it is a great place to work. I have progressed throughout the company over those years and I am now a Team Leader. I would like to state that I am not a 'brown noser' or related to anyone in the company as other reviews seem to insinuate that you need to be to gain progression. Most of the leaders within Crystal have been promoted internally and this is encouraged. If you work hard and show the right attitudes then this is recognised and rewarded. Crystal has a very 'family' atmosphere and the CEO is very much hands on and very approachable. His door is always open and he is more than willing to sit and have a chat. Crystal offer a good benefits package including healthcare and sick pay. Holidays increase with length of time served. The office is shut down over the Christmas period so you get a nice long break. Crystal has a charity committee that arrange events throughout the year to raise money for our chosen charities. We also have a good colleague engagement forum where employees can express their opinions/ideas. Evereything raised within that forum is addressed. There is a social side to Crystal as well. The CEO puts on a great Christmas party and a summer social. If anyone is considering a great career with great prospects within a business where you are rewarded and has a friendly atmosphere then i would strongly reconmend that you apply at Crystal Legal Services

Cons

None as I really enjoy working here.

avatar
Crystal Group Response
8y
Firstly, I am sorry its taken some time to respond to your comments. It's fantastic to hear your feedback. Thank you. Tony CEO
5.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

I started at crystal 2.5 years ago and began as a sales agent. A year later I was offered the opportunity to progress into a TL role. The senior management actively encourage internal progression which is clear as half of the TLs in the business have been promoted from within. Fantastic company to work for with great people. I would not only recommend my friends and family to use our service as we provide a great client experience but I would encourage anyone who is hard working and likes a great working environment to come and work here. On top of that you also have great commission based opportunities and get to claim back money rightfully owed to the consumer........Fulfilling to say the least.

Cons

I love it here so N/A

avatar
Crystal Group Response
8y
Opportunity exists all around. I am delighted that you were able to grasp it and take advantage. Your comments are great to read. Thanks for taking the time to share. Tony CEO
5.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for 2 years i started as a case handler for 7 months which i enjoyed getting to understand the company whilst developing as a person and an agent, after that i went for the role of QC which i have been part of that team since, since being part of the QC team i have developed not just as an agent within the team but as a person and also feel valued, which has made me the most senior person within the team, being at Crystal makes me strive to want to improve and there is always opportunities arising, everyone at Crystal makes you feel welcome especially if you like a good cup of tea i guarantee you will be offered one ! There is not one person in the senior management team that will make you feel uneasy or that you cant talk to everyone is friendly, the CEO every month gives you a company update on how the business is progressing and what targets we aim to hit, there is also A LOT of recognition which if you get an award always sets you up to have a great day, Crystal never forgets your birthday whether its a buffet or a few gifts from the team you will always get a cake from our HR department (its the little things) Crystal is just a generally nice place to work there is lots more i could write however i would be here forever!

Cons

Need some more good staff to join our clan!

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Crystal Group Response
8y
Thanks for taking the time to post. It's great to read your review. Pleased that we are getting a few things right for you! Our bar is high but as soon as we find more great folk to join your Clan we'll hire them Thanks. Tony. CEO
Viewing 64 - 66 of 103 Reviews

Glassdoor has 112 Crystal Group reviews submitted anonymously by Crystal Group employees. Read employee reviews and ratings on Glassdoor to decide if Crystal Group is right for you.