Crystal Group reviews

3.7

65% would recommend to a friend

(103 total reviews)

Tony Shields

78% approve of CEO

54% positive business outlook

Crystal Group has an employee rating of 3.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

103 reviews
5.0
Sep 20, 2016
Recommend
CEO approval
Business Outlook

Pros

As the current Marketing Assistant, the only one in the company, I am very happy in my role. I am being thoroughly supported in new tasks and I am being given the opportunity to look for a qualification to further develop my skills. I have been employed by Crystal for over a year now and in this time I have been made to feel part of the team and also the family. The social events are a calendar highlight for all involved and the management team are working hard along side the Colleague Engagement team to improve all aspect of the business. Being independent is a key part to my role, i have enjoyed managing my own time and working with us when necessary to complete a goal/project. Teamwork is something that has been emphasized more recently and it has given the team a boost.

Cons

There have been some challenging times and I am sure there will be many more, but I am glad to say we always come out the other side with a smile on my face. Communication with both customers and employees is being improved and this can be seen across the company.

avatar
Crystal Group Response
9y
Hi and thanks. A very fair review. I agree with your sentiment - feels like a great description of the business I turn up to every day. Still a bit to do though...keep the feedback coming. Thanks Tony CEO
1.0
Jul 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Some really good people across the board, friendly place, most people are approachable, that's about it really. Can't add anything else

Cons

Lack of help, support and training in certain area's, communication is really poor across all departments, I don't think change across operations has been great at present, don't think it will get better anytime soon. I sense uncertainty and dissatisfaction across the operations team. Morale seems to be low. Work wise is steady, but worrying as things have heavily decreased over the last 6 months. Salary is average, I've seen same job titles with a higher pay. Some of the management team don't seem approachable. Potentially progression is there but not at present.

2.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

There was free allocated parking at building, free tea coffee. Good training. Fellow colleagues were nice people for the most part.

Cons

I feel this company promised me the world on starting here, only for me to be made redundant 6 months later with only a couple days notice of the impending change, I didn't even get a full months pay that month and had to take my child out of nursery without the required notice as a result, thus I owe the nursery money that I still can't pay on Jsa, problems paying bills that month a very rough time. Working here has put a dent in my prospects, self esteem, cv and credit record. By all means work here but make sure that you have a solid fall back plan there is no loyalty and will only give you the bare minimum and expect you to be grateful at their generosity at that. Also make sure you check their accounts, a company you plan to invest your time and talent in needs to be able to deliver their promises. I deserved much more than what I got here.

Viewing 4 - 6 of 103 Reviews

Glassdoor has 112 Crystal Group reviews submitted anonymously by Crystal Group employees. Read employee reviews and ratings on Glassdoor to decide if Crystal Group is right for you.