Does Crystal Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Crystal Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Crystal Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Crystal Group?

65% of Crystal Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crystal Group 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Crystal Group?

Sales (7) , Administrative Assistant (4) , Operations (3) , Team Leader (3) , Administrative (2) , Customer Service (2) , STAT Team Member (2) , Sales Agent (2) , Sales Floor Team Leader (2)

What are the pros of working at Crystal Group according to real employee reviews?

"Some great people working there." ((in 15 reviews)); "Fair management team." ((in 5 reviews)); "If anyone is considering a great career with great prospects within a business where you are rewarded and has a friendly atmosphere then i would strongly reconmend that you apply at Crystal Legal Services" ((in 4 reviews)); "Work life balance was the best of all" ((in 4 reviews)); "Good training." ((in 4 reviews))

What are the cons of working at Crystal Group according to real employee reviews?

"Bad management fill your head with how well the business is doing and then make loads of people redundant." ((in 7 reviews)); "The business is trying to get better at developing managers and aspiring managers but this is the biggest development area in my eyes as different things start and never seems to finish." ((in 6 reviews)); "No sick pay at all" ((in 3 reviews)); "Salary is average, but it would be better with instalments as an incentive to keep working hard." ((in 3 reviews))

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Crystal Group

Crystal Group reviews

Compare reviews

3.7

65% would recommend to a friend

(103 total reviews)

Tony Shields

78% approve of CEO

54% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

Crystal Group has an employee rating of 3.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

103 reviews

5.0

Feb 13, 2019

A surprisingly good place to work.

Case handler

Recommend

CEO approval

Business Outlook

Pros

Genuinely is a great place to work. - Staff - The people you work with are second to none, don't have any negatives, since day one the people have been amazing. - Work - The work is there and there is plenty of it, however there is no push to be working your fingers to the bone everyday. Very comfortable work balance. - Engagement - Managers are engaging/helpful and there doesn't seem to be any egos knocking about, there is plenty of charitable work going on and its rare that your weeks work seems like just a week of work. - Management - Got no bad words to say about the management system in place at crystal, everyone is open and forthcoming, within your first week of starting at crystal you have a meeting with the CEO Tony which is a great change from previous employers ... a CEO who cares and wants to know the little guys. Development and ingenuity - Having ideas is not frowned on by any level of management, if you have an idea it will get pushed forward and its warmly welcomed. Currently the development is a little lapsed but there is discussions for the future. Pay - The pay is ok, its not a huge wage but is in keeping with the market (but it would be nice if it was more :) ) Hours - The hours are incredibly flexible, its almost impossible to be late to work which is a great relief for when you are stuck in traffic etc. Benefits - Company benefits such as medical cover etc is at quite a high tier even at an early tenure. Annual leave - Get a good amount of leave + B/H + birthday + Xmas off. Whats not to love? Overall - Probably the best place I've ever worked, oh and the best bit of all ... the boss brings his dog to work (who only likes you if you have food).

Cons

Only downside I can see to working here is that the pay could be more (but then pay can always be more.)

Crystal Group Response

I have to apologise about Marley Dog. You are right, she is fickle when it comes to food! I am really pleased to read your review and constructive feedback, your early impressions and the feedback about our leadership team. It is our desire to be a Destination Employer and this is the total combination of culture, work balance and rewards. Great feedback though. Thank you. Tony CEO

5.0

Feb 5, 2019

I love working at Crystal

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Crystal is a great company to work for and I have really enjoyed working here. They have given me lots of support over the years and the flexi working has allowed me to have the perfect work/life balance. The people are what really makes Crystal -fun and friendly. The health care plan that they offer is amazing and my whole family have made use of it! There are big plans for growth and expansion over the next 12 months

Cons

Although I have not had any issues with parking - parking spaces are limited and come on a first come first serve basis, but this is an issue across the whole business park not just at Crystal.

Crystal Group Response

Firstly, thank you for your 5 years of contribution to our business. I share your excitement for the future and pleased to have everybody helping to make it happen. Nice comments and good feedback too. Sadly, not too much we can do about the parking situation other than promote car sharing where practical! Thanks Tony, CEO

5.0

Dec 20, 2018

Great place to work!

Administrative

Recommend

CEO approval

Business Outlook

Pros

The company has flexible hours depending on the department you work in and the atmosphere is great. People thrive off of one another and get the job done. The company is customer focussed and that's what I love about it. The workload is easy once you know how to use the computer system and plenty of training in other areas is available. People at Crystal Legal live by their four core values on a day-to-day basis without even realising. which makes the place even better.

Cons

Salary is average, but it would be better with instalments as an incentive to keep working hard.

Viewing 46 - 48 of 103 Reviews

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