Crossover for Work reviews

4.1

76% would recommend to a friend

(1,022 total reviews)

74% positive business outlook

Crossover for Work has an employee rating of 4.1 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crossover for Work employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews
1.0
May 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Roles are made open to anyone in the world. Which is fine, except their hiring managers have inbuilt racist bias, so they prefer to hire white Americans. The tests to join are easy. Which is fine, except if you're a modicum above mediocre, you'll be working with some of the worst colleagues in the world.

Cons

There are so many downsides to Crossover, it's difficult to comprehend. Seriously, you'll probably need to lie down after reading this review. But, try it. Stick with me. Ready? Let's go. - any meeting with the CEO sitting in front of his video conferencing screen like some evil Darth lord ordering the destruction of whole planets - you must have their spyware software running on your computer to work for them - they'll reply and say this is just standard, etc etc, they don't honestly look at your webcam pictures and screenshots, but they do, and will. There are horror stories of colleagues getting fired for ordering a pizza at lunch, and they do enforce this. - you must buy your own laptop and accessories - no benefits - they say they pay high to compensate for this, but don't. - they say they pay 'top of market' for roles, but our research indicates wages for anything under the Director level are about 50% of market - they expect '40 hours of productive work each week' - except the things that are acceptable at work (like go to the bathroom, get some water or lunch) are not acceptable here: you'll end up being docked hours because you weren't at your computer for the entire hour. - you're a contractor, so you're responsible for your own taxes, health insurance, holiday time, etc. - no culture whatsoever: it's impossible to build relationships with anybody - social environments are a big part of 'working' but they make no attempt to foster teamwork or culture at all. I guess culture costs money! - a lot of racism, conscious and unconscious bias in every stage of working from them, with no recognition of the problem or action to increase diversity. I guess diversity costs money! - you can be fired in two ways, and at any time - the first is when you are unassigned from a project, the second when you aren't given any new work - if you are hired from the 'marketplace' to work on a project, projects are shortlived, mismanaged, and none go well - be prepared for many, many unproductive video calls where nothing happens because nobody knows how to run a meeting effectively - managers and 'senior leadership' are some of the least experienced hires they make: they might be able to talk the talk, but are unable to walk the walk. - everybody is trying to hard to meet their unachievable objective, they sideline anything else. nobody can prepare for the future, nobody is forward-thinking, because they're all afraid of getting fired if they don't hit the current wacky goal. - the English language skills across their base is disastrous - their egotistic call to arms is that they 'work with the top 1%' - this is nothing more than marketing spin. Why would the top 1% want to work for a company that treats them as robotic slaves instead of humans contributing to building a business? - no career opportunities - the only way up is out. no coaching or development opportunities - just do your work and be lucky you're getting paid a pittance for it! Still with me? Good. I know that was a lot to get through, but if you take anything away from this review, let it be this: Crossover. Is. The. Enemy. They do not care about their workers. They do not care about society. They just care about their bottom-line. Revolt and resist!

avatar
Crossover for Work Response
8y
We're sorry to hear you feel like this. This couldn't be further from the truth! In fact, we pride ourselves on offering high-paying jobs to anyone in the world, no matter where they are situated. We pay the same rate for every position regardless of location.
3.0
May 14, 2018

Not suitable for a long time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* High salary * Professional colleagues * Good management

Cons

* Time tracking -> actual working time much more than 40 hours, usually you need working on weekends for complete required time * No benefits

avatar
Crossover for Work Response
8y
Our standard work week is 40 hours. The time tracking software is designed to provide you with productivity coaching to stay within the allocated hours. We never ask team members to work unpaid hours as this is against company policy.
2.0
May 8, 2018

Good Concept, Poor Execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Anyone considering a job at Crossover should be aware of a couple things: 1) Depending on the role, you could be applying to work either at Crossover itself (still a startup-stage team of about 100), or one of its many client companies (which make up the vast majority of job listings). 2) Your experience will vary widely depending on who you’re working for. I can only speak to working on Crossover’s internal team, and my experience is a bit different than most. Because I was in a non-technical role, my perspective is as someone who had the opportunity to observe the inner workings of the company, not as a someone weighing in on whether Crossover offers good tech jobs. (Software developers and architects make up the majority of Crossover’s workforce). On to the pros: - Crossover’s intentions are good – democratizing access to tech jobs, hiring talented people no matter where they’re located, enabling people to have more flexibility and better work-life balance through remote work. - The structure of the company is more flat than hierarchical, which might be a pro or con depending on your perspective. - Some positive changes occurred, including shifting internal team members from contractors to W2 employees, with access to discounted health, dental, and life insurance, and offering similar benefits (without employee status) to certain segments of its global workforce. Still no paid time off, though.

Cons

Crossover is experiencing growing pains and doesn’t seem to be handling them very well. Some consistent problems I observed include: - Disorganization: lack of oversight and communication, lack of coordination between departments. Teams, or leadership for that matter, often weren’t aware of what was going on outside their little bubble. My theory is that people were so used to doing their own thing in their own way (that scrappy startup mentality), that once the company got too big for that to work, they ended up with very little cohesion in direction and strategy among different areas of the company. - Management Issues: track record of hiring managers who were inexperienced (or, in my personal experience, who didn't have good soft skills); supervisors overwhelmed with too much on their plate. Turnover was high for my particular team’s management. This makes me think the hiring/vetting process for higher-level team members needs some work. - Poor Communication: For a company that emphasizes transparency, there was a serious lack of information-sharing, especially across different teams and departments, at Crossover. Not only that, but there were no established practices for much of anything, from resource management and accessibility to expectations around everyday collaboration and meetings.

avatar
Crossover for Work Response
8y
We appreciate your comments and your honesty. In the past three years, Crossover has grown from a small startup to a global professional network of more than 4,400 actively contracted partners in 140+ countries. While our growth trajectory has been exciting, there have indeed been some growing pains. Every team and company within the Crossover network has slightly different internal practices, and the working experience can vary depending on your work placement, but we are actively working to improve every team in the organization. We will pass your feedback back to top-level management.
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