Crossover for Work reviews

Thanks for the honest review! Love that you're making the most of AI in your work - that's exactly what we're looking for. Really appreciate you recommending Crossover to others. Word-of-mouth from people actually doing the work means everything to us. Keep up the great work!

Thanks for sharing this detailed feedback - I can see you put real effort into documenting your experience, and that level of detail is actually really valuable to us. You're absolutely right that our support system created a frustrating loop with those multiple tickets. That's not how it should work, and frankly, it's embarrassing that a legal concern flag still got stuck in the same automated cycle. We need to fix that. On the hiring side, I get why the process feels like a black box. We use assessments because we're trying to remove bias and focus on actual skills rather than where someone went to school or who they know. But you're spot on that we need better communication about why someone doesn't move forward. That's on us. The reality is our system processes thousands of applications daily, but that's not an excuse for the poor experience you had. Your feedback about human oversight is exactly the kind of input we need to hear. We're going to follow up with you directly via email about those ticket numbers to review what went wrong and make sure it doesn't happen to others. Update: We see that the account associated with the tickets has been deleted by you, so we do not have your email ID with us anymore. We'll respect that decision and use your feedback internally to improve our processes for future candidates.