Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

43% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Seasonal Sales Associate (38) , Designer (37) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 238 reviews)); "Great atmosphere and coworkers." ((in 155 reviews)); "Good Benefits and co workers" ((in 88 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 72 reviews)); "Warm and friendly staff." ((in 62 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 219 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 193 reviews)); "A bad manager can really ruin your experience." ((in 99 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 42 reviews)); "poor upper management stuck in a rut" ((in 40 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,488 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jan 1, 2013

Easy going & great pay.

Merchandising associate

Recommend

CEO approval

Business Outlook

Pros

Great Management Successful Futures Excellent pay, for retai

Cons

The usual retail operating hours

4.0

Dec 30, 2012

Great place to work, but not to grow!

Sales team lead

Recommend

CEO approval

Business Outlook

Pros

Outstanding people and work environment

Cons

Super slow company advancement and lots of competition.

5.0

Dec 27, 2012

Beautiful product, great people, caring environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Crate and Barrel leadership actually cares about its people. It's not a prefect place- none are- but it constantly strives to be the best. Mean people typically can't stand working there and don't last long.

Cons

Currently going through a restructuring which has been painful. But, it's too early yet to know how successful this will be- what I do know is that the company leadership cares deeply.

Viewing 2479 - 2481 of 2,488 Reviews

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Jobs at Crate and Barrel

Supervisor, Customer Service

Central Regional Director, Stores

Distribution Center Office Associate

Operations Manager, Home Delivery

Crate and Barrel

Crate and Barrel reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Easy going & great pay.

Great place to work, but not to grow!

Beautiful product, great people, caring environment

Top companies for "Compensation and Benefits" near you

Jobs at Crate and Barrel