Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

41% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (381) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 234 reviews)); "Great atmosphere and coworkers." ((in 163 reviews)); "Pay & benefits are good." ((in 92 reviews)); "Flexible hours and not far from my house" ((in 67 reviews)); "Warm and friendly staff." ((in 63 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 212 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 193 reviews)); "A bad manager can really ruin your experience." ((in 103 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 48 reviews)); "poor upper management stuck in a rut" ((in 45 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

41% would recommend to a friend

(2,488 total reviews)

Janet Hayes

36% approve of CEO

29% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 11, 2009

Used to be great, now becoming like every other retailer

Store manager

Recommend

CEO approval

Business Outlook

Pros

Time off is great, schedule as a manager can be very flexible, benefits ok. Great manager discount and great product.

Cons

No raises this year and no bonuses but they have created several new senior management positions and vp positions. Also, 95% of area and regional and corporate management is women so you are at a disadvantage if you are a man.

3.0

Aug 3, 2009

Relaxed atmosphere collides with inefficiency and poor communication

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun, hip atmosphere (or at least they try). Most upper management not on a power trip. Many people have been with the company for a long time.

Cons

Once upon a time really was a small business, most of the original people are still around in higher positions, and are trying to make it feel like a small business still... but it's not. They've turned corporate and there's likely no turning back. Pretty poor benefits, slowly getting worse. Management is frequently clueless. Poor communication between departments leads to problems. No 401k. Cafeteria going downhill! :)

1.0

Jul 30, 2009

Cracked at the Crate.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Benefits package is still available when many retailers no longer offer this perk.

Cons

Management does not know how to manage. This appears to be true on every level: local, regional and national. No clearly defined channels within management. Rules are created and discarded faster than any worker could ever comprehend. Promotions are not based on any qualifications. If you "fit" you get promoted. In other words if you don't rock the status quo, you can go places at Crate.

Viewing 2467 - 2469 of 2,488 Reviews

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Jobs at Crate and Barrel

Merchandise Handler I