Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

43% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Seasonal Sales Associate (38) , Designer (37) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 237 reviews)); "Great atmosphere and coworkers." ((in 165 reviews)); "Good Benefits and co workers" ((in 88 reviews)); "Flexible hours and not far from my house" ((in 69 reviews)); "Fellow sales team is great." ((in 60 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 209 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 191 reviews)); "A bad manager can really ruin your experience." ((in 105 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 45 reviews)); "poor upper management stuck in a rut" ((in 42 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,489 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Apr 28, 2025

Great benefits- micro management

Furniture sales associate

Recommend

CEO approval

Business Outlook

Pros

Great benefits Good pay for retail

Cons

Management was stern They always pushed for unrealistic numbers No growth opportunities Have to work weekends

3.0

Apr 27, 2025

Decent Place to work

Team leader

Recommend

CEO approval

Business Outlook

Pros

You will learn extremely high quality customer service skills, Employee Discount.

Cons

Cliquey, Unnecessary stress levels, Low pay for high responsibility.

4.0

Apr 27, 2025

Pleasant enough for a short time.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Pretty store and location. Busy and time goes by fast. Products are quality so you are not selling junk.

Cons

Inconsistent return policy. Scheduling is all over the place. Difficult to receive fulltime work.

Viewing 136 - 138 of 2,489 Reviews

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Jobs at Crate and Barrel

Hiring Event! Tuesday, July 14 10:30-2 and Wednesday, July 15 2:00-6:00

Central Regional Director, Stores

Supervisor, Customer Service

Distribution Center Office Associate