Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has been stable over the past 12 months.

How satisfied are employees working at Crate and Barrel?

43% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Seasonal Sales Associate (38) , Designer (37) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 236 reviews)); "Great atmosphere and coworkers." ((in 154 reviews)); "Good Benefits and co workers" ((in 91 reviews)); "Flexible hours and not far from my house" ((in 72 reviews)); "Fellow sales team is great." ((in 63 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"Poor management and even though most of the employees are kind there are some personalities they are very unsuitable fit for customer service." ((in 210 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 183 reviews)); "A bad manager can really ruin your experience." ((in 98 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 47 reviews)); "poor upper management stuck in a rut" ((in 42 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,489 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,489 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jun 10, 2025

Flexible schedule but low pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, remote, easy schedule and trainings available

Cons

Low pay, customers can be rude

5.0

Jun 7, 2025

Opportunities for advancement

Operations team lead

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the environment and the management. There were opportunities to advance and several employees were able to get promoted in my time there.

Cons

Always needed more support back of house.

Crate and Barrel Response

1y

Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!

3.0

Jun 6, 2025

Poor management and few benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some colleagues remain good friends

Cons

Poor management and no benefits for part-time employees except employee discount (company wouldn’t hire me full-time despite working for the company almost 3 years).

Viewing 118 - 120 of 2,489 Reviews

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Jobs at Crate and Barrel

Digital Marketing Coordinator

Assistant Store Leader, Merchandising

Merchandise Handler I

Merchandise Handler I

Newton, NC

View job

Crate and Barrel

Crate and Barrel reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Flexible schedule but low pay

Opportunities for advancement

Poor management and few benefits

Top companies for "Compensation and Benefits" near you

Jobs at Crate and Barrel