Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

42% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (381) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 233 reviews)); "Great atmosphere and coworkers." ((in 160 reviews)); "Good Benefits and co workers" ((in 93 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 71 reviews)); "Warm and friendly staff." ((in 62 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 213 reviews)); "Pay is low and longevity is not celebrated" ((in 191 reviews)); "A bad manager can really ruin your experience." ((in 103 reviews)); "poor upper management stuck in a rut" ((in 47 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 44 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

42% would recommend to a friend

(2,486 total reviews)

Janet Hayes

37% approve of CEO

29% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,486 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 23, 2025

Great place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

workable schedule. nice people, fun atmosphere

Cons

nothing to complain about here

Crate and Barrel Response

7mo

Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!

3.0

Oct 19, 2025

Pay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great Hourly but lots of work

Cons

No commision is a bummer especially for the amount of work

2.0

Oct 18, 2025

Great Potential Undermined by a Toxic Culture and Poor Accountability

Marketing assistant

Recommend

CEO approval

Business Outlook

Pros

Some talented and hardworking people who genuinely care about their work. The company offers interesting projects and the potential for meaningful impact if leadership addressed the internal issues.

Cons

Certain individuals, despite repeated issues with honesty and teamwork, are permitted to manipulate narratives and shift blame onto others. This creates a culture of fear and distrust, where people are more focused on covering themselves than collaborating

Viewing 67 - 69 of 2,486 Reviews

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Jobs at Crate and Barrel