Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Courtyard?

55% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great staff and they take care of their employees" ((in 55 reviews)); "Great people to work with and decent peace" ((in 55 reviews)); "Overtime and coworkers can be great" ((in 39 reviews)); "Great managers to help with problems" ((in 24 reviews)); "Good work environment and caring from the managers" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 117 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 87 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "Scheduling not always fair, favoritism is shown to some and given an excuse for the behavior which a lot of the team sees and comments on." ((in 11 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

55% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Mar 20, 2023

Unfortunate

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

C+maybe B- effort by most employees

Cons

No real effort contributed throughout the hotel and its staff. A selected few employees actually really care about their customers and show they want to be there.

4.0

Mar 19, 2023

Review

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Nice people, relaxed, decent pay

Cons

Late hours, some issues with management

2.0

Mar 18, 2023

Guests are ABSURDLY INSUFFERABLE!

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

When you have downtime, it's pleasant working here because you have a slow paced environment that allows you to be at peace and at ease.

Cons

The guests that usually frequent our hotels are some of the most insufferable beings I've ever met. Minor inconveniences are enough to ruin these soft people's little lives and I'm tired of being threatened and treated like trash by the guests who stay here. I thought working in fast food was bad, the guests that stay at our hotels are some of the worst people on earth. I've never met a more spoiled, self-centered, obnoxious, brain worm infested individuals I've ever met.

Viewing 469 - 471 of 1,340 Reviews

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Jobs at Courtyard

Hotel Front Desk Agent

Hotel Laundry Attendant

Hotel Guest Service Associate