Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Courtyard?

55% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great staff and they take care of their employees" ((in 55 reviews)); "Great people to work with and decent peace" ((in 55 reviews)); "Overtime and coworkers can be great" ((in 39 reviews)); "Great managers to help with problems" ((in 24 reviews)); "Good work environment and caring from the managers" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 117 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 87 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "Scheduling not always fair, favoritism is shown to some and given an excuse for the behavior which a lot of the team sees and comments on." ((in 11 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

55% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Mar 15, 2023

Great place to work

Bistro attendant

Recommend

CEO approval

Business Outlook

Pros

Great management Work life balance Flexible Good hours

Cons

Pay can be better They cut hours during slow seasons

4.0

Mar 11, 2023

Great Workplace Environment

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

I left about a year ago and I still think about the amazing managers that were there and made work fairly easy and enjoyable

Cons

Some customers really had the audacity

4.0

Mar 9, 2023

Assistant Operations Manager

Assistant operations manager

Recommend

CEO approval

Business Outlook

Pros

You'll work under 3 different departments to get more market value and learn operations in Front desk, Housekeeping and Food and Beverage

Cons

This is a middle level management position and not a department head position

Viewing 472 - 474 of 1,340 Reviews

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Jobs at Courtyard

Hotel Front Desk Agent

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