Guests are ABSURDLY INSUFFERABLE! - Front Desk Agent Courtyard Employee Review

2.0
Mar 18, 2023
Recommend
CEO approval
Business Outlook

Pros

When you have downtime, it's pleasant working here because you have a slow paced environment that allows you to be at peace and at ease.

Cons

The guests that usually frequent our hotels are some of the most insufferable beings I've ever met. Minor inconveniences are enough to ruin these soft people's little lives and I'm tired of being threatened and treated like trash by the guests who stay here. I thought working in fast food was bad, the guests that stay at our hotels are some of the worst people on earth. I've never met a more spoiled, self-centered, obnoxious, brain worm infested individuals I've ever met.

Explore other reviews about Courtyard

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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