Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Courtyard?

55% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great staff and they take care of their employees" ((in 55 reviews)); "Great people to work with and decent peace" ((in 55 reviews)); "Overtime and coworkers can be great" ((in 39 reviews)); "Great managers to help with problems" ((in 24 reviews)); "Good work environment and caring from the managers" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 117 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 87 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "Scheduling not always fair, favoritism is shown to some and given an excuse for the behavior which a lot of the team sees and comments on." ((in 11 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

55% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 22, 2023

It was all right

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

It was very slow after the pandemic.

Cons

Very hard to get time off.

1.0

Mar 21, 2023

Wasn't worth the time

Bartender

Recommend

CEO approval

Business Outlook

Pros

The only pro was it was laid back, until guests want food and you have to make food AND drinks.

Cons

Not only are you the bartender, but also the server AND the cook. The money isn't good because you are literally doing 3 jobs in one. And also, when they have large parties, they hire their own bartenders which is complete slap in the face to the underpaid employee that they already have... There are also many other issues like poor management, poor training, and the unclean kitchen.

5.0

Mar 20, 2023

Love the courtyard

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great leadership and wonderful staff.

Cons

Not a set schedule so was challenging

Viewing 466 - 468 of 1,340 Reviews

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Jobs at Courtyard

Hotel Food & Beverage Supervisor