Coach reviews

3.9

77% would recommend to a friend

(3,407 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.9 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jul 19, 2015

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

salary, benefits, employee discounts, support teams( IT, Facilities etc.)

Cons

"There are so many strong willed Life(r's)-employees who are running the depts and holding on to their dear JOBS." bamboozled! politics in a company of this size really makes it unfair for the support teams .

3.0
Apr 22, 2015

Started great...ended not so great

Recommend
CEO approval
Business Outlook

Pros

Store culture really depends on DM, SM, and management in store. Was great when first started. Really listened to employees, openess to new processes, even RM communicated with employees. Greay discount, pay, and work life balance.

Cons

Things in corporate are changing and its trickling down and affecting stores. DM at time of departure was disengaged and didnt care about stores not close to him/her. Advancement opportunity not fair at all...DM wont even interview to see skillset and will only go off of feedback. Need to get to know Associate Managers (future leaders if stores) and put more time into their development. Opinion really does rely on who is running district. Some higher ups just not meant for position they hold. No feeling of pride in history and heritage. Lack of passion within employees...higher ups, managers, and associates

3.0
Mar 18, 2015

A Downward Slope Since 2013

Recommend
CEO approval
Business Outlook

Pros

- Amazing talent/co-workers, a true pleasure to work with - The organization was a well-oiled machine with processes in place to get work done efficiently. (This slowly change due to re-structuring and high turnover.) - A great place to learn the business of Retail - Excellent employee benefits - Fair compensation - New headquarters in Hudson Yards soon - A truly global brand

Cons

- A feeling that corporate stopped valuing its people - Lack of transparency once the company began re-branding (coinciding with restructuring) in 2013 - Upper management with poor people management skills responsible for large groups/divisions - Bleeding talent due to instability of the work environment. For example, layoffs now come at random times, whereas prior they were associated with the quarterly earnings call. Co-workers leaving voluntarily would mysteriously disappear with little notice because upper management did not want to announce the amount of turn over. - Increased work load for all remaining employees trying to meet impossible demands when running on empty - Large amounts of time spent on onboarding new employees and temps significantly took away from productivity

Viewing 22 - 24 of 3,407 Reviews

Glassdoor has 3,748 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.