Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

77% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (934) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts." ((in 237 reviews)); "Good pay id willing to work hard" ((in 191 reviews)); "Great team and people there" ((in 188 reviews)); "We also had team bonuses which was a great way to increase collaboration without creating an environment of pressure resulting from commissions." ((in 98 reviews)); "My direct team was great and tenured" ((in 98 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 151 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 134 reviews)); "long hours and it is retail" ((in 105 reviews)); "And no work life balance." ((in 72 reviews)); "No commission but if you meet your goal as a team then you get a payout" ((in 71 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

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Coach

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Coach reviews

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3.9

77% would recommend to a friend

(3,408 total reviews)

Todd Kahn

89% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.9 out of 5 stars, based on 3,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 5, 2025

Ok

Customer service

Recommend

CEO approval

Business Outlook

Pros

Hours were pretty good. Lunch was OK

Cons

Micromanage. No work life balance

3.0

Oct 29, 2025

Can improve

Lead supervisor

Recommend

CEO approval

Business Outlook

Pros

The discount and year end bonuses

Cons

store manager assessments are said to be private but store manager can read them and act retaliatory.

4.0

Oct 28, 2025

Great team

Sales associate

Recommend

CEO approval

Business Outlook

Pros

he team here has been nothing but amazing to work with. Everyone gets along and are easy to communicate with during busy times

Cons

Pay should be higher especially for a luxury brand

Viewing 64 - 66 of 3,408 Reviews

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Can improve

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