Coach reviews

3.9

77% would recommend to a friend

(3,407 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.9 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jul 6, 2008
Recommend
CEO approval
Business Outlook

Pros

the discount is very generous and the company is a well respected one. this is a good job for anyone what wants to have a great resume because coach has a really extensive training program and is different compared to many others in the retail world. the training program is on going throughout the course of your career there and i think the experience you get from it will be useful when applied to real life careers.

Cons

depending on the location, the clientele. some customers are really nice, while others are just unbearable. this is retail so i suppose it just comes with the territory and can happen with any company.

4.0
Jun 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Wonderful discount! Coach is a great brand and lifestyle that millions across America are familiar with. As an Associate Manager you are working under the Store Manager and have the same amount of responsibility as they do. Communication within the store is good, there is a lot of coaching and feedback. You will rarely work over 40 hours (except at Christmas) and the management schedule is made 1 month out so you can plan your life around it. There is always new merchandise coming out so it never gets boring and you can share your enthusiasm with the customers, often times they know about the product as well.

Cons

There are so many blackout dates of when you can not take a vacation (Valentine's Day, Mother's Day, all of July, then from November to January and when there is a PCE event, which is a bout every 2-3 months for 1 week) and you are required to work 2 full weekends each month. There are many higher management positions currently filled by old Victoria's Secret people and they are trying to bring in a lot of the ways of Limited brands. When it comes to promotions it is not solely judged on your performance, but also how well you "reach out to senior management" ie: schmooze. Very strict time and attendance policy, 1 minute late= a write up

Viewing 3406 - 3407 of 3,407 Reviews

Glassdoor has 3,748 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.