Coach reviews

3.9

77% would recommend to a friend

(3,408 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.9 out of 5 stars, based on 3,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Nov 11, 2025

Mixed experience

Recommend
CEO approval
Business Outlook

Pros

Coworkers were pleasant; we didn’t have individual commission so it wasn’t an overly competitive or stressful environment

Cons

Managers would constantly try to get me to cover others’ shifts with little to no warning, then would act disappointed if I said no. Company kept taking away extra perks for customers (such as birthday discount) with almost no warning to us on staff. Company would change policies (like an SLG or handbag purchase being a prerequisite to buy additional hangtags) without implementing them at all locations, leading to customers getting mad at SAs when we upheld the actual policy.

4.0
Nov 11, 2025

Decent part time gig

Recommend
CEO approval
Business Outlook

Pros

I liked my coworkers but sometimes meeting the sales goals was challenging and didn’t seem worth it to me since I was only part time.

Cons

Sales goals. Working in this kind of environment was a little annoying and of course you had to work Black Friday weekend as well as several other key holidays.

Viewing 61 - 63 of 3,408 Reviews

Glassdoor has 3,749 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.