Coach reviews

3.8

77% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Oct 18, 2011
Recommend
CEO approval
Business Outlook

Pros

I have loved every second at Coach. The company values it's employees and has real investment in personal growth and training. Their loyalty towards me is part of what keeps me there. They are fair, respectful, and creative. Every day is different and new! We do not work on commission- we are committed to providing amazing customer service because it's what the customers deserve and because we enjoy it. I could never work for a company that I didn't believe in, and Coach is dedicated to producing great quality for reasonable prices. I would highly recommend any position in this company to any one interested in being a part of a close knit work family, dedicated to excellence.

Cons

There is very little that I have disliked about Coach. The only major concern for me, personally, is the hours. Starting out as a Sales Associate, one may only have a few hours a week. It just takes time to become established and learn all the skills that will make you a vital part of the team and land you more hours. Also, this is a retail job. If you work in the store, expect to work opening shifts, closing shifts, and after hours. I never have a regular schedule, and that is the only thing I wish I could change.

2.0
Oct 14, 2011
Recommend
CEO approval
Business Outlook

Pros

I was paid very well. And the perks were nice (staff discount, sample sales, parties, etc.)

Cons

This is a place where, who you know and are liked by is more important than the work you do. There are some senior leaders that should have been retired/left long ago, but are around because of their relationship with CEO.

1.0
Oct 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Good health benefits minus the deductible you have to pay. Employee sales. Some people are very friendly. Some managers appreciate their employees.

Cons

Nothing is secret - even HR issues are not secret. A simple thank you is hardly ever received. Workload is completely overwhelming and the pay does not balance out. Gossip, gossip, gossip. Room for advancement & growth is less than spectacular. Review process is not fair - submitted to managers, senior managers and NY HR before presented to you (no matter what you say you cannot change the outcome of your review).

Viewing 3313 - 3315 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.