Coach is a fun, professional working environment for someone looking for experience or a life career. - Sales Associate Coach Employee Review

5.0
Oct 18, 2011
Recommend
CEO approval
Business Outlook

Pros

I have loved every second at Coach. The company values it's employees and has real investment in personal growth and training. Their loyalty towards me is part of what keeps me there. They are fair, respectful, and creative. Every day is different and new! We do not work on commission- we are committed to providing amazing customer service because it's what the customers deserve and because we enjoy it. I could never work for a company that I didn't believe in, and Coach is dedicated to producing great quality for reasonable prices. I would highly recommend any position in this company to any one interested in being a part of a close knit work family, dedicated to excellence.

Cons

There is very little that I have disliked about Coach. The only major concern for me, personally, is the hours. Starting out as a Sales Associate, one may only have a few hours a week. It just takes time to become established and learn all the skills that will make you a vital part of the team and land you more hours. Also, this is a retail job. If you work in the store, expect to work opening shifts, closing shifts, and after hours. I never have a regular schedule, and that is the only thing I wish I could change.

Explore other reviews about Coach

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, as well as good employee discount.

Cons

Not great pay, but atmosphere and brand could make up for it

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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