Coach reviews

3.8

77% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Oct 3, 2011
Recommend
CEO approval
Business Outlook

Pros

The management team is great and they really try to understand their employees with one on one coaching moments. Pay is also good compared to other retail jobs.

Cons

Time and attendance is really what makes coach a black/white company; due to strict policy, there is no grey area for time and attendance. You get a certain amount of sick/vacation time. Once you go over that time you will get terminated. There is only a 1 minute grace time for clocking in for you shift. Even if you make it on time, you would have missed the daily sale/goals report that is done 5 minutes before every shift.

2.0
Oct 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Was able to work around my school schedule Lots of bonuses

Cons

Management treats us like little kids in a 3rd grade classroom Management trys to get sales associates to manipulate their customers They’re all about there “sales” and meeting there quota for the day and could care less about their employees. When a customer is giving a sales associate a hard time (making threats, which has happened numerous times..) management is not helpful and all the sympathy is given to the customer. “Sales sales sales!!!”

Viewing 3316 - 3318 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.