Cielo reviews

3.6

67% would recommend to a friend

(1,572 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO is a great perk

Cons

Company doesn't have a direction right now and lacks leadership. Can't recommend going here if you're in RPO or TA.

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Cielo Response
1mo
Hi, this is Jason Roberts, SVP – Technology & Analytics. Thank you for taking the time to share your feedback about your experience at Cielo. I appreciate you highlighting our unlimited PTO policy, which is indeed designed to support work-life balance and flexibility for our people. I understand your concerns about organizational direction and leadership. While we have faced some challenging decisions as we've adapted to evolving market conditions, we remain focused on our strategic vision and strengthening our position in the industry. Our leadership team is committed to providing clear direction and transparent communication about our path forward. If you'd like to share any additional specific feedback about your experience, I welcome you to reach out to me directly at Jason.Roberts@cielotalent.com.
3.0
Mar 2, 2026

Okay company

Recommend
CEO approval
Business Outlook

Pros

Promotes work-life balance and inclusivity within the workplace

Cons

No career growth, managers don't really care about you

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Cielo Response
2mo
Hi there, this is Tanya Derrick, SVP – Client Services. Thank you for sharing your feedback. I'm pleased to hear you value our commitment to work-life balance and inclusive workplace culture - these are fundamental aspects of who we are at Cielo. I'm concerned about your experience regarding career growth and leadership support. At Cielo, we believe in supporting every employee's development journey. I strongly encourage you to work with your leader on creating an Individual Development Plan (IDP) to map out your career aspirations and the skills needed to achieve them. If you're not getting the support you need, I want to help ensure you have access to the growth opportunities you deserve. I welcome the opportunity to discuss your experience in more detail. Please reach out to me directly at Tanya.Derrick@cielotalent.com so we can work together on addressing your concerns.
4.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

• Work life balance - WFH for employees outside of NCR. Employees residing in NCR requires to work onsite twice a month. • Flexibility - Can adjust shift if needed. • The management is not strict in approving vacation leaves.

Cons

• Benefits are not special compared to other companies. • Low merit increase. • Annual bonus is no longer guaranteed. • Ongoing lay offs since 2022.

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Cielo Response
1mo
Hi there, this is Stephen Byrd, VP – Candidate Generation. Thank you for your thoughtful feedback and for your five years of dedication to Cielo. I'm pleased to hear that our flexible work arrangements and work-life balance initiatives are making a positive impact – these are core elements of our employee value proposition that we strive to maintain. I appreciate your candid feedback regarding compensation, benefits, and organizational changes. As we navigate market conditions, we regularly review our total rewards structure to ensure competitiveness. While organizational changes have been necessary to align with business needs, we remain committed to making these decisions thoughtfully and transparently. Your suggestion about enhancing the merit increase program, particularly for long-tenured employees, is valuable feedback that we'll take into consideration as we continue to evolve our compensation strategies. If you'd like to discuss your specific situation or share additional thoughts, please feel free to reach out to me directly at Stephen.Byrd@cielotalent.com.
Viewing 19 - 21 of 1,572 Reviews

Glassdoor has 1,922 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.