Okay company - Recruiter Cielo Employee Review

3.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotes work-life balance and inclusivity within the workplace

Cons

No career growth, managers don't really care about you

avatar
Cielo Response
2mo
Hi there, this is Tanya Derrick, SVP – Client Services. Thank you for sharing your feedback. I'm pleased to hear you value our commitment to work-life balance and inclusive workplace culture - these are fundamental aspects of who we are at Cielo. I'm concerned about your experience regarding career growth and leadership support. At Cielo, we believe in supporting every employee's development journey. I strongly encourage you to work with your leader on creating an Individual Development Plan (IDP) to map out your career aspirations and the skills needed to achieve them. If you're not getting the support you need, I want to help ensure you have access to the growth opportunities you deserve. I welcome the opportunity to discuss your experience in more detail. Please reach out to me directly at Tanya.Derrick@cielotalent.com so we can work together on addressing your concerns.

Explore other reviews about Cielo

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Remote work Work/Life balance

Cons

Layoffs every year and sometimes mutiple times a year (sometimes announced and sometimes quietly but teams talk). Have seen way too many good colleagues get let go to get back filled in a low cost geo that turn out to not work out. Every single day I dread getting a meeting invite from my manager or P&C that I'm being let go. Talking with others on my team and on other client teams, we all feel that way. No bonuses anymore. I dont think I've ever had more than 50% of my bonus in all my time here. Merit raises are low 1-3%.

3
avatar
Cielo Response
2mo
Hi, this is Cherice Schmidt – EVP, Client Services. Thank you for your candid feedback and for your five years of dedication to Cielo. I appreciate you highlighting the positive aspects of our workplace flexibility, including unlimited PTO and remote work options. However, I am deeply concerned about the anxiety and uncertainty you're experiencing regarding job security and compensation. I want to acknowledge the impact that organizational changes have had on you and your colleagues. While we must make difficult decisions to remain competitive in our evolving market, we understand these changes affect real people and their families. Your feedback about compensation, particularly regarding bonuses and merit increases, is heard and valued. We regularly review our total rewards structure to ensure competitiveness, and your specific concerns about healthcare costs and merit increases will be carefully considered in our ongoing evaluations. The perception that there's inequity between leadership and staff compensation is concerning, and I appreciate you bringing this to our attention. We strive for transparency in our decision-making processes, and your feedback helps us identify areas where we need to improve both our communication and our practices. I would welcome the opportunity to discuss your specific situation and concerns in more detail. Please reach out to me directly at Cherice.Schmidt@cielotalent.com.
See reviews by: Helpful|Rating|Date|All