Cielo reviews

3.6

67% would recommend to a friend

(1,578 total reviews)
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Marissa Geist

68% approve of CEO

52% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work and Benefits are the only plus. I would say salary but if you make 90k+ you will be laid off.

Cons

Stop hiring staff at 90k+ when you know you don’t want to pay that wage. People leave other jobs to join Cielo then Cielo plays with staffs lively hoods. Just be ready to be laid off and replaced with staff who have lower salaries (most likely overseas). Cielo will lay you off with a 30 day notice but make you train your backfill (who will be a new hire or someone from another account with a lower salary). If you lay off 30 people but you add 30 people what was the point of layoffs outside of you just wanting to replace with lower salaries so you can get your inflated raises and bonus. I was laid off after only 10 months yet at LEAST 10 people have been added to my team since I left (fresh new external hires).

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Cielo Response
2y
Hello, this is Leslie Stroope, Chief Financial Officer. I empathize that the times we are navigating can be unsettling and create uncertainty among our people. While we cannot disclose specific details about individual cases, we can assure you that these decisions are not taken lightly and are based on a variety of factors, including business needs and market conditions. I appreciate there is not much I can say to change how you feel, but I want to emphasize that we genuinely care about our teams and do everything in our power to avoid having to make these decisions. However, If you are comfortable, I would like to invite you to reach out to myself or your regional Talent Management Business Partner to discuss your experiences in more detail. You can contact me at Leslie.Stroope@cielotalent.com. This will allow us to address your concerns directly and work towards a resolution. I wish you all the best in your next role.
3.0
Nov 22, 2021

Lack of Advancement Opportunities

Recommend
CEO approval
Business Outlook

Pros

Ability to work from home When I first started, there were a lot of trainings available. I worked with some great recruiters and coordinators.

Cons

Benefits - costly and not as rich as other companies. The 401k match is not competitive and didn't change the entire time I was with the organization. (over five years). There is surcharge to add a spouse for benefits. I had four managers during the two years I was on one account. Two were downsized. It was concerning and certainly didn't help when trying to pursue advancement opportunities. The last account I worked on, the director had no connection to the recruiters. We performed at a very high level and hired a lot of people during the pandemic and worked a lot of hours to achieve this and received little recognition on this. Due to this, many people on the team have since resigned. My exit interview consisted of three questions. I would define that as an exit interview. I didn't get the sense the company cared about why a long term employee was leaving the organization.

1.0
Nov 28, 2017

Recruiter

Recommend
CEO approval
Business Outlook

Pros

I cannot list a single one about this joke of a company

Cons

Poor management, minimal training, workflow NOT documented, countless errors from the Bridge, TAC and RS/IS staff. I have never worked for such an unorganized company.

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Cielo Response
8y
Thanks for sharing about your time with Cielo. We're disappointed to hear that your experience with us was not what you had hoped and wish you the best in your career.
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Glassdoor has 1,931 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.