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      Cielo

      Engaged Employer

      Cielo reviews

      3.6

      67% would recommend to a friend

      (1,577 total reviews)
      avatar

      Marissa Geist

      68% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Cielo has an employee rating of 3.6 out of 5 stars, based on 1,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      2K reviews
      2.0
      Jul 8, 2020

      I would pass

      Senior recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have the opporunity to work remotely

      Cons

      There is a cut throat mean girl culture within the organization

      avatar
      Cielo Response
      5y
      Hi, this is Molly Thiel, CHRO. I’m disappointed to read you had a negative experience at Cielo, and am concerned by your comments. I realize you’ve left the organization, but please consider reaching out to me or a member of our People & Culture team to talk more about your feedback. I can assure you that our leadership team reads every one of these comments, and we write personal responses to the best of our ability given the anonymity of the posts. I can address your concerns most appropriately through direct communication – please contact me at molly.thiel@cielotalent.com or 262-439-1389. Thank you.
      2.0
      Oct 9, 2019

      Work you until you die

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have a great supervisor Coworkers are nice

      Cons

      Overworked and grossly underpaid All the company cares about is cutting costs Only direct supervisor seems to appreciate the work Had major turnover and they won’t address the problems Horrible benefits

      avatar
      Cielo Response
      6y
      Hi, this is Molly Thiel, SVP of People & Culture for the Americas. We know how hard our people work, and offer recognition programs, as well as flexibility to empower everyone to create their own sense of work/life balance. We recognize that as our company grows, our benefits need to evolve and this year, we’ve undergone an extensive review of our total rewards package. You’ll see some enhancements announced when open enrollment kicks off in the next few weeks and we’ll continue to review our offerings to ensure we keep up with the industry, and more importantly, our employees’ needs. The enhancements are based on feedback we’ve received from employees – we’re always listening through one-on-one conversations, employee experience surveys, our leader coffee/lunch sessions and more! It sounds like you have a great working relationship with your leader – please share your feedback with them or contact me any time (Molly.Thiel@cielotalent.com) so we can understand where there is opportunity to improve.
      1.0
      Oct 6, 2019

      Benefits Are Insultingly Poor

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work from home flexibility

      Cons

      The 401K has a extremely poor match at 50% on a 3% contribution (in other words a 1.5% match on 6% and it vested in SIX YEARS!!!! Are you kidding me? Also the is NO, I repeat NO, Short Term Disability. If you get laid up, you are out of a paycheck for 6 months until a low payout LTD kicks in. This company is as cheap they come. To add insult to injury, the just started to offer a "sabbatical" after 10 years of service. Seriously? This is a way for the company to say they are offering progressive benefits when in fact it's a way for them to defer costs to some time in the distant future when I'll probably be dead. There are some talented people at this company but I have to wonder why they would settle for this. My only hope is that they are bought out by a larger company like IBM did with Kenexa and ADP did with The Right Thing. That seems to be the only chance to improve benefits because current management DOES NOT CARE ABOUT YOU. Signed, ONE PISSED OFF EMPLOYEE

      avatar
      Cielo Response
      6y
      Hi, this is Molly Thiel, SVP of People and Culture for the Americas. As Cielo continues to grow, we recognize that our benefits need to evolve to remain competitive in the industry and stay ahead of our employees’ needs. This year, we’ve undergone an extensive review of our total rewards package. The 10-year sabbatical is the first of many enhancements you’ll see when open enrollment kicks off in the coming weeks. The changes we’re making arose because of input we’ve received through employee feedback mechanisms like one-on-one conversations, employee experience surveys, our leader coffee/lunch sessions and more – please take advantage of those opportunities or come see my any time on the 4th floor. You can also contact me at molly.thiel@cielotalent.com or 262-439-1389.
      Viewing 115 - 117 of 1,577 Reviews
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      ReviewsCielo reviews

      Glassdoor has 1,930 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.