Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 46 reviews)); "The people and culture at Choice are great!" ((in 46 reviews)); "Great staff all the time" ((in 23 reviews)); "For the most part flexible hours" ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 54 reviews)); "there was bad management." ((in 47 reviews)); "Low pay and no forward opportunity" ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary and limited scope for growth" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jul 14, 2011

Great for the most part, but very bad over the past 10 months

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and the opportunity to learn.

Cons

Senior Directors and VPs don't have a clue about how to effectively run teams or their areas of responsibility. HR takes the side of poor performers that complain--and they are protected. And there are so many mysterious departures with corporate messages that try to thank them for having worked there. We can easily read between the lines here especially when people talk behind the scenes.

2.0

Jun 14, 2025

I don't recommend it unless you're looking for a starter or in-between job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some good, hard working people who have worked here for a while and keep the system going. Some managers are really good people.

Cons

Strange leadership hierarchy. I question why some people are promoted here, especially to a "director" level. You have non technical people with poor business understanding leading departments. It doesn't make sense. You usually have someone who is an expert in at least one of those aspects leading IT departments, but not here. Culture of exploiting employees that are seen as weak or vulnerable, such as not promoting them or not giving them raises through performance reviews that don't make any sense. Good people are slowly leaving.

2.0

Apr 23, 2024

Bad Pay, Bad Upper Management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

They were a good way to start in the software industry

Cons

I went through probably 13 managers in the 7 years I worked at Choice Hotels. Upper management has no set direction and they would term entire areas (management and above) over the course of a few months if they felt like it. Pay was really low compared to market, not company equity was offered when I was there. No performance bonuses just "star awards"

Choice Hotels Response

Thank you for sharing your feedback. Your thoughts will be shared with human resources and executive leadership.

Viewing 106 - 108 of 1,123 Reviews

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Jobs at Choice Hotels

Housekeeping Laundry Aide