Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 46 reviews)); "The people and culture at Choice are great!" ((in 46 reviews)); "Great staff all the time" ((in 23 reviews)); "For the most part flexible hours" ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 54 reviews)); "there was bad management." ((in 47 reviews)); "Low pay and no forward opportunity" ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary and limited scope for growth" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

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3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 16, 2013

Terrible company that devalues it's people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I really can't think of any PROS at this point

Cons

Upper and mid level management is utterly inept. Decision making is bad, bordering on senseless. The culture is exclusionary with only a chosen few that even have voices as such . I would highly recommend to anyone that takes pride in what they do to keep looking. This isn't the company for you.

3.0

Sep 1, 2012

Some Good Points and Some Bad Points!

Director

Recommend

CEO approval

Business Outlook

Pros

Great Associates and Benefits, great working environment. Most associates really care about what they do, and doing the right thing. There is opportunity to learn new skills.

Cons

Sr. Management doesn't always walk the talk, I'm all for change, but change is constant to the extent that management doesn't know if they last change worked before they make the next one. Creates an environment of uncertainty.

1.0

Aug 7, 2012

Home Based Agents - Not a Good Fit for Most People

Work at home sales agent

Recommend

CEO approval

Business Outlook

Pros

The company does provide a good training platform for people and the trainers are great, downside is the reality of what happens once you go live and try to meet their expectations.

Cons

The incentive program (in addition to your hourly wage) is developed and skewed in order for poeple to NOT meet their minimums, thus the company doesn't have to pay out incentives. Also the company does not provide a venue for customers (actual contact with people) to provide their individual comments or opinions on your service.

Viewing 103 - 105 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Product Improvement Manager