Cathay Pacific reviews

3.6

59% would recommend to a friend

(2,381 total reviews)

Ronald Lam

63% approve of CEO

51% positive business outlook

Cathay Pacific has an employee rating of 3.6 out of 5 stars, based on 2,381 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cathay Pacific employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 21, 2021
Recommend
CEO approval
Business Outlook

Pros

FOC tickets, indefinite sub-load tickets, generally nice colleagues

Cons

There's a reason why CX has been in the red for the past 10 years and can never seem to get out of it. The answer is right under their noses but they are not able to take action due to it intertwine to their own fate. Your top management are management trainees from Swire who spend their whole like in this rotation programme learning from people beneath them, therefore even when they have become old adults e.g. 40s, their mindset is still like a student, thinking of how to score an A to get a better next rotation. They do so by taking credit of their subordinates' work (who are local based employees) as they do not possess experience and skillsets to actually do real work that contributes to the company. When things go bad, they find a scapegoat, usually someone reporting into them. This does makes you wonder what kind of management training they are getting in this very expensive lifetime programme where one never gets graduated and poor performers are simply dumped in outports (any roles not based in HKG), instead of being managed out. Their accommodation, bills, cars etc are all paid by Swire, which they take for granted like a fully sponsored lifetime holiday. Since they enjoy almost 100% savings of their salary from not having to pay for key things like housing mortgage that a normal person would, they are insensitive to employees needs in times of crisis, such as paycuts, and job security. While they are a few that are good, majority, especially the ones who have been long breed into this programme have extremely backward management style (e.g. supervising by time in the office instead of deliverables, not open to use of basic technology like ms calendar ), discriminatory towards locals (they have a narrow minded believe that only foreigners are good and can be promoted so top talent locals keeps leaving the organization), and disregard for the law (they still operate like the mindset of emperors in the 18 century and think they have supreme power such that anyone must kowtow to them and any one who disagrees them even if its done professionally and in best interest of the company, is sent for execution). This also why it is so hard for them to innovate and grow.. The company says they are trying to be progressive, but alot is lip service and diplomatic answers with no real actions and commitment. The legacy mindset is too deeply ingrained to be changed without a complete wipeout of all the old school management who are parasites sucking the company dry.

1.0
Jul 25, 2017

Talents should avoid this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff travel benefit Stable working life

Cons

Politics becomes a major company culture People got promotions because of politics and not because of their capabilities Not much new things to learn and difficult to grow career. They are now working on a 3 years cost cutting project and have just cut 600 ground staff in Hong Kong. So, very low staff morale.

2.0
May 18, 2016
Recommend
CEO approval
Business Outlook

Pros

flying benefit so can "purchase" cheaper ticket to travel, maximine 9 dyas off in a row but minimum 1 day off between the flight.

Cons

there are lots of airline to work with! if you work for cathay the only thing good is if you have family in Hong kong and you want to visit them every single week, coz thats pretty much the only place that you are able to fly to . Terrible management only have 3 staff in the base office lack of communication and not efficient nor professional when handling crew related stuff. Terrible company cultural with bad seniors would actually bully juniors in many ways. especially Japanese and Filipino crews; think twice if you really consider to join. I am being very very honest.

Viewing 4 - 6 of 2,381 Reviews

Glassdoor has 2,618 Cathay Pacific reviews submitted anonymously by Cathay Pacific employees. Read employee reviews and ratings on Glassdoor to decide if Cathay Pacific is right for you.