Location: It's miles away from the city that near the airport, making the daily commute a nightmare. The commute will suck the life out of you, and they should have given transportation allowances to employees as well. And it’s shuttle service? A total joke at $30 one-way. You'd think a big MNC could afford a proper office in the city or at least a better shuttle service. Ashamed to say it’s a “shuttle service” if it offers no price advantage? Miss the bus? Tough luck, you're either stuck getting there super early at 7:15 AM or leaving right at 6:15 PM.
Management and Culture: Management tries so hard to look "international," but it's just a bureaucratic mess on the inside. Departments are set up to clash, nothing gets done, and projects sit idle for years. What’s worse is that C-level people actually buy into this dreamy future, and department heads preach it like a bible every fortnight. No one questions why there’s no actionable change. It's a textbook example of stupidity and power lip service. Middle managers love to schedule endless meetings but have no clue about proper procedures. They micromanaged how you text colleagues instead of actually helping projects move forward. Managers act like helpless victims, forgetting things left and right as if they're pushing 90, and they have no clue about resource planning. Maybe the company should throw in some free anti-aging supplements and finish the day with a spirited fist pump "keep it uppp!" That’s about the peak of their efficiency. Enjoy!
They are also extremely adverse to hearing/seeing any truth, they like to paint the business in colors and unwilling to accept any shortcomings.
Departmental Issues: The departments on the 4/F are a madhouse. They love to build tons of surveys and call it the only way of “research,” which is a very interesting definition given their fascination with useless qualitative material. Now I get why—because their IQ can’t catch up with a more scientific and data-driven approach. So they have their own version of what “research” is. HAHA. Meetings are a circus, complete with the pressure to join in mandatory stretching exercises because your boss is one of the monkeys playing along. It's like PE class, but somehow even less fun.
Expat and Local Management: The company loves hiring expats and clueless ABCs who don't get the local market. Classic case of bringing in "experts" who have no idea what they're doing.
General Work Environment: The place is a toxic mess with no project management skills, no timelines, and zero stakeholder involvement and responsibility. Everything depends on your boss's ever-changing whims. Ask for guidance? Prepare for fireworks because they have no idea how things should be run. Good luck finding resources or collaboration – it's every person for themselves.
Facilities and Cafeteria: Eating in the cafeteria feels like dining in a petting zoo. The food is unhealthy, lacking in variety, and tastes like leftovers. Sure, it's cheaper than outside, but only because the portions are tiny and mostly veggies. Working at CXC is the worst career experience you can possibily imagine, not just because of the chaotic work and management, but also because of the terrible facilities. The food is bad, the choices are limited, and even the nearby mall offers no relief. It's like working in a prison.
Funny to see how all those new crews showing off on social media about how “proud” they are to join CX, ya’ll could’ve done better than this. Wait for another massive layoff, you’ll be ditched like garbage.
I just see a bunch of good reviews written by crews(?!) on this website, most of the sentence meaning doesn’t even make sense. Did you guys use bots to neutralize other negative reviews? LOL GREAT PR. Thumb up for you!