Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Casper?

51% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 36 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 25 reviews)); "Great benefits and hourly rates for employees." ((in 22 reviews)); "Free mattress after 6 months of employment" ((in 12 reviews)); "Good work life balance as part time" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 20 reviews)); "No commission and made lots of sales" ((in 10 reviews)); "No bonus and for fun for fun" ((in 9 reviews)); "Long hours (evening and weekend shifts), Some co" ((in 5 reviews)); "Upper management is a complete mess" ((in 4 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

Casper reviews

3.4

51% would recommend to a friend

(309 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

4.0

Jul 11, 2016

Great Startup Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great way to learn more about what it means to be a startup/wonderful and motivated team of people

Cons

No cons come to mind

Casper Response

5y

We’re so glad to hear you had a great experience as a member of the team at Casper. Thank you for your feedback!

5.0

Jun 29, 2016

Love Casper

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Start up environment so can create your own path.

Cons

Naps aren't really a thing :(

Casper Response

5y

Thank you for your feedback! We’re so glad you’ve had a great experience at Casper.

3.0

Jun 21, 2016

Practice what you preach

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

There are some truly fantastic and talented, hard working people at Casper.

Cons

Disconnect between departments, company culture ???. There is weak follow through across the board. The Customer Experience team is stacked with VERY talented, intelligent people, yet, it is very difficult to differentiate treatment of this team in comparison to any 'run of the mill' support team at any other company. SALARY employees using a 'clock in' system...

Casper Response

5y

Thank you for sharing this feedback with us as we want to ensure we are providing the right support and opportunities to all of our team members. We will be sure to discuss your concerns further with our Casper People team.

Viewing 292 - 294 of 309 Reviews

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Casper reviews

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Reviews by job title

Great Startup Experience

Love Casper

Practice what you preach

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