Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Casper?

51% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 36 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 25 reviews)); "Great benefits and hourly rates for employees." ((in 22 reviews)); "Free mattress after 6 months of employment" ((in 12 reviews)); "Good work life balance as part time" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 20 reviews)); "No commission and made lots of sales" ((in 10 reviews)); "No bonus and for fun for fun" ((in 9 reviews)); "Long hours (evening and weekend shifts), Some co" ((in 5 reviews)); "Upper management is a complete mess" ((in 4 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

Casper reviews

Compare reviews

3.4

51% would recommend to a friend

(309 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

2.0

Feb 16, 2017

Development Team is Heading in the Wrong Direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Office location. -Travel to manufacturing locations. -8-5 work mentality.

Cons

-The new office is sterile, and a lot was promised that never came to fruition. -Pay isn't competitive. -We're now hiring a bunch of Apple people. The company touts its "human-centric design process" and now they're bringing in a bunch of development folks from Apple, the antithesis of that mentality. The development process has already shifted to be more like Apple (internal management systems, don't give a crap about what our customers want, etc.). -There are so many competitors in this space, it's whack-a-mole trying to keep everyone in check.

Casper Response

5y

Thank you for taking the time to share this feedback with us. It’s tremendously helpful as we continue to grow and learn. We’re glad you’ve had such a great experience at Casper!

5.0

Jan 18, 2017

One of the best work cultures you can experience

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

The work culture is very welcoming! The training program does a great job making sure you're ready to go by the time you start working with customers. Employees are all in the same boat helping each other out.

Cons

Hours can sometimes be a bit awkward. If you're starting out you may find yourself with a Tuesday through Saturday schedule with shifts lasting from 8-5 or 12-9.

Casper Response

5y

Thanks for sharing this feedback! We’re so pleased to hear you’ve had a great experience at Casper

5.0

Jan 17, 2017

Great Company, Great People

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Very intelligent and friendly work environment. Growing fast so there's room for growth.

Cons

Still a start up vibe but growing out of it.

Casper Response

5y

Thanks for sharing this feedback! We’re so pleased to hear you’ve had a great experience at Casper

Viewing 286 - 288 of 309 Reviews

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Casper

Casper reviews

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Development Team is Heading in the Wrong Direction

One of the best work cultures you can experience

Great Company, Great People

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