Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Casper?

51% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 39 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great Benefits" ((in 20 reviews)); "Free mattress after six months" ((in 11 reviews)); "Good work life balance as part time" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 20 reviews)); "No bonus and for fun for fun" ((in 10 reviews)); "No commission and made lots of sales" ((in 10 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 5 reviews)); "Extensive growth is great for Casper, but outside of upper management the team is not compensated enough with very little room for growth and perks." ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

Casper reviews

Compare reviews

3.4

51% would recommend to a friend

(309 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

1.0

May 11, 2018

This company is a Bad Joke & a nightmare

Sleep specialist

Recommend

CEO approval

Business Outlook

Pros

Well you get paid on time and Bi-weekly and it's above other retail companies. But this company is underdeveloped and their ideal of a retail pop store setting is a bad joke gone really bad. Walking around pop kiosk store for 8 hours a day can get really boring when you have no customers for hours. Plus your great manager Team doesn't do anything all day but stand around the cash wrap talking to each other or playing on the laptop all day.

Cons

The cons to this Job are many besides the fact your manager Team doesn't do anything but talk to each other & play on a laptop all day. They will send you to the storage room to take care of the shipments that come in on a weekly basis. So you will be lugging mattresses and pillows down flights of stairs to the stock room, while your management team does nothing but play on a laptop. As a Sleep Specialist / Sales Associate you get paid $16/ $17 a-hour depending on if you are Part-Time or Full-Time. For all the extra work they don't tell you, you will be stuck doing, this company should pay it's Associates $20 a-hour.

Casper Response

5y

Thank you for your honest feedback. We take employee feedback very seriously and will be sure to bring your concerns to the Casper People team

5.0

Jan 29, 2018

Customer Support Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing team and fun work environment

Cons

A lot of negativity from online trolls

Casper Response

5y

We’re so glad to hear that you had a positive experience at Casper!

5.0

Dec 15, 2017

Excellent Place To Work

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Progression Potential and Career Opportunities, Great Company Culture, Tremendous Perks, Ease Of Communication with Managers

Cons

Stressful work environment at times due to staggering company growth

Casper Response

5y

We’re so glad to hear that you had a positive experience at Casper!

Viewing 277 - 279 of 309 Reviews

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Casper reviews

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Reviews by job title

This company is a Bad Joke & a nightmare

Customer Support Specialist

Excellent Place To Work

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