Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Casper?

51% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 37 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great benefits and plenty of room to grow with the company." ((in 20 reviews)); "Free mattress after 6 months of employment" ((in 12 reviews)); "fun coworkers and start up mentality" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 20 reviews)); "No commission and made lots of sales" ((in 9 reviews)); "My bonus was delayed and sometimes the downtime can drag." ((in 8 reviews)); "Long hours (evening and weekend shifts), Some co" ((in 5 reviews)); "Pay is lacking Management is inconsistent with communication" ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

Casper reviews

3.4

51% would recommend to a friend

(309 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

2.0

Mar 13, 2020

They don't care about their retail employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only pros our the free products (but after 6 months those don't really happen anymore) and some fun coworkers.

Cons

It's marketed as a non-commission workplace but the managers and HQ treat it the exact opposite. Empty promises left and right. "Promote from within" that statement is laughable at this job, they will tell you that they will work to elevate you to a higher position and then go ahead and hire an outside hire. Raises here are a joke! I feel bad for anybody who tells me they're thinking of applying for this job.

Casper Response

5y

Thank you for providing feedback on your experience at Casper.. Any comments left here are anonymous, so please feel free to share your feedback with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.

4.0

Mar 9, 2020

It was always fun, but management can be intense.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Made great friends and had good sales training

Cons

Management and not listening to concerns

Casper Response

5y

Thank you for providing feedback on your experience at Casper. We take feedback very seriously and encourage you to reach out to a member of the People team so we can address and improve this for the future.

2.0

Mar 7, 2020

Not the best, good temporarily

Sleep specialist

Recommend

CEO approval

Business Outlook

Pros

Free mattress after six months

Cons

No commission, pay is okay but when you do 20-50k in sales but the rest of the team doesn’t contribute you don’t make your bonus which is pretty crappy

Casper Response

5y

Thank you for providing feedback on your experience at Casper. We strive for continual improvement and encourage you to reach out to the People team so we can better assist you in the future.

Viewing 238 - 240 of 309 Reviews

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Casper

Casper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

They don't care about their retail employees

It was always fun, but management can be intense.

Not the best, good temporarily

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