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      Casper

      Engaged Employer

      Casper reviews

      3.4

      51% would recommend to a friend

      (309 total reviews)
      avatar

      Randy Greben

      33% approve of CEO

      35% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      309 reviews
      2.0
      Apr 28, 2020

      An internal stressful headache

      Cx specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are nice (different for each person in a department), management can vary (personalities -- duh!), meals, seamless credit, cool people, fast changes which can be good for the experience overall.

      Cons

      Their benefits seem reasonable upon being hired and they promise you land, but you only really get an apartment when you actually work there. One thing that was more annoying daily was their frequent HR policy changes. States "unlimited PTO and sick days," but when people started taking advantage of it, they decreased it to an average # of days. They promise a lot to their staff but managers choose who they like more before you get noticed. The CX department is straight high school with principals, and the leads are like deans. Overall, Casper department asks you to come to them for issues, but they do not listen to you & the pay is trash - sorry.

      avatar
      Casper Response
      5y
      Thank you for sharing your feedback from your time with us. We are sorry your experience wasn’t more positive, please know that we take your feedback seriously and strive for continual improvement and growth.
      2.0
      Apr 21, 2020

      Look elsewhere if you're looking to get a good nights sleep

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great health benefits and salary.

      Cons

      Leadership is very short-sighted and experience is sorely lacking in critical areas of the business, while outside hires and internal promotions are haphazardly doled out to those who are skilled at playing politics. Morale and culture has experienced a steep decline during the last 1-2 years at Casper as a result. Multiple rounds of layoffs and a consistent stream of departures result increasing workloads for those who hang on to this sinking ship.

      avatar
      Casper Response
      5y
      Thank you for your feedback from your time with us. We are sorry your experience wasn’t more positive, we're dedicated to improving employee culture, and improving processes as a growing business.
      1.0
      Apr 2, 2020

      Quite possibly the dumbest company I have ever worked for.

      Sleep specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy commute/parking, simple job, some really nice co-workers. The Glow is also very cool.

      Cons

      No one actually knows anything about mattresses, both yours, and the competition. Stupid internal messaging about dominating the "Sleep Economy." Oh, and good luck making bonus...Most stores don't. Ever. Sales goals are made up from thin air.

      avatar
      Casper Response
      5y
      Thank you for providing feedback on your experience at Casper. We are sorry to hear your experience was not more positive, please know we take feedback very seriously and are striving for continual improvement.
      Viewing 232 - 234 of 309 Reviews
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      ReviewsCasper reviews

      Glassdoor has 356 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.