Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Casper?

51% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 34 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 22 reviews)); "Great Benefits" ((in 21 reviews)); "Free mattress after 6 months of employment" ((in 12 reviews)); "Good work life balance as part time" ((in 10 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 18 reviews)); "No commission and made lots of sales" ((in 11 reviews)); "No bonus and for fun for fun" ((in 10 reviews)); "Extensive growth is great for Casper, but outside of upper management the team is not compensated enough with very little room for growth and perks." ((in 5 reviews)); "Long hours (evening and weekend shifts), Some co" ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

Casper reviews

Compare reviews

3.4

51% would recommend to a friend

(309 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

1.0

Apr 20, 2022

Worst company, worst upper management

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Not a lot to do during down time, there is a lot of down time.

Cons

Everything. No support from upper management. Promises of bonuses and raises and then they change your goals so you can’t bonus Constantly severally understaffed, when you try to hire new people they won’t approve them. Payroll constantly messes up your checks and pto and even maternity leave. HR is a joke. Mass turn over. Complete lack of communication and clear direction, upper management does not communicate with eachother and has clashing agendas

2.0

Sep 17, 2021

Yearly mass-layoffs

Operations

Recommend

CEO approval

Business Outlook

Pros

Good benefits, unlimited vacation, free mattress, ok discount, co-workers are generally nice but beware the wholesale team. Good work life balance.

Cons

Retention issues, they mass hire then mass fire due to poor understanding of how the company works. Then they mass hire again and will undoubtably mass fire again next year since they still have no grasp.

4.0

Aug 24, 2020

Good company, well structured dev team

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good team and culture at work

Cons

Company obsession with competitors, chip on shoulder following weak ipo

Viewing 52 - 54 of 309 Reviews

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Casper

Casper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Worst company, worst upper management

Yearly mass-layoffs

Good company, well structured dev team

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