Worst company, worst upper management - Assistant Manager Casper Employee Review

1.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Not a lot to do during down time, there is a lot of down time.

Cons

Everything. No support from upper management. Promises of bonuses and raises and then they change your goals so you can’t bonus Constantly severally understaffed, when you try to hire new people they won’t approve them. Payroll constantly messes up your checks and pto and even maternity leave. HR is a joke. Mass turn over. Complete lack of communication and clear direction, upper management does not communicate with eachother and has clashing agendas

Explore other reviews about Casper

5.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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