Casper reviews

Shell of its former self, no clear direction on strategy.

Great place to work when the core values still mattered -- current retail leadership is inexperienced in role but clearly believe they can run the business from a spreadsheet without your input. That mentality has led to retail only knowing one value: pivot, pivot, pivot. We spent all our time pivoting to end up right where we started in a cloud of our own dust. But rest assured -- it is always YOU who is not executing even though your DM (fully remote job, btw) never shows up for your 1:1 meeting and cannot successfully open a powerpoint presentation. Internal communication is an absolute disaster; as a retail employee you are guaranteed the short end of virtually every stick because most decisions are made to prioritize other sales channels. If you care enough to want the company to be better, prepare for misery.