Casper reviews

3.4

51% would recommend to a friend

(309 total reviews)
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Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

309 reviews
3.0
Aug 14, 2019

Potential, but you missed the mark.

Recommend
CEO approval
Business Outlook

Pros

Benefits are literally free, and they're not bad either.

Cons

You can't expect salespeople to perform on the level of commissioned sales staff without a reward. You're paying your salespeople a measly $13 an hour, when others in the industry who do literally the same thing elsewhere earn upwards of $100k a year. And to those salespeople who earn $13 an hour, what incentive do they have to become better at sales? A measly store bonus if the whole store hits a goal? There is no accountability here.

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Casper Response
5y
Thank you for providing feedback on your experience at Casper. We strive for continual improvement, and take your feedback very seriously. Any comments left here are anonymous, so please feel free to share your feedback with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.
2.0
Jul 2, 2019

Depends on your team and manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All the start-up goodies: free lunches twice a week, t-shirts, swag, some people are nice.

Cons

They’ll higher a manager for a team without asking for any feedback from the team (because they clearly know what’s best for the team). Lots of turnover. Most people have been here less than 2 years. Titles and pay are all over the place so you may be making a lot less than someone in a different department with similar title just because one department tends to pay their employees higher. Spending is crazy and it doesn’t seem like it will ever get controlled. This is a company that looks great on the outside but has a lot of issues that need to be addressed.

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Casper Response
5y
Thank you for providing feedback on your experience at Casper. We strive for continual improvement, and take your feedback very seriously. We have a dedicated team focusing on diversity, equity, and inclusion to ensure Casper is an environment where all employees can thrive
5.0
Apr 3, 2019

Great team, great company culture, good perks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally employees are friendly, benefits are pretty good (free healthcare , gym subsidy, free lunch on Tuesday & Thursday ) and over all culture is very good. I’m a happy camper!

Cons

As in start up , there are a lot of last minuit changes in projects and things are not very streamline. I find that a lot of people play hot potato with tasks which eventually fall through the cracks and never get done in a timely manner.

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Casper Response
5y
We’re so glad to hear that you’re happy Casper! Thank you for the feedback and suggestions
Viewing 37 - 39 of 309 Reviews

Glassdoor has 356 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.