Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Casper?

51% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 39 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great Benefits" ((in 20 reviews)); "Free mattress after six months" ((in 11 reviews)); "Good work life balance as part time" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 20 reviews)); "No bonus and for fun for fun" ((in 10 reviews)); "No commission and made lots of sales" ((in 10 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 5 reviews)); "Extensive growth is great for Casper, but outside of upper management the team is not compensated enough with very little room for growth and perks." ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

Casper reviews

Compare reviews

3.4

51% would recommend to a friend

(309 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

2.0

Nov 15, 2021

A promising start, but now surprised they’re still operational

Store manager

Recommend

CEO approval

Business Outlook

Pros

- The beginning was a blast, and they seemed to genuinely care about their mission and retail initiative - Some great people, though many of them have left - Free mattress is nice

Cons

- Pay was great at first (2018), but they’ve scaled back starting salaries and benefits each year, now they’re just the same as traditional retailers, if not worse - Some truly toxic individuals at the Market/Area Manager level - Work/Life balance is all over the place, with HQ continuously demanding more from shrinking team sizes - It’s clear that Retail has become less of a priority, and I wouldn’t be surprised to see Casper move to a e-commerce/wholesale focus sometime in the near future

1.0

Jun 22, 2021

Worst Company

Manager

Recommend

CEO approval

Business Outlook

Pros

There was nothing great that this company! Be aware

Cons

Horrible work life balance. Never got any bonuses Stay far away from this company.

1.0

Apr 30, 2021

Incompetent management

Sleep specialist/key holder

Recommend

CEO approval

Business Outlook

Pros

Option of free healthcare as FT, informative trainings, unique store design.

Cons

unqualified incompetent management, micromanaging, low and limited time employee discount, no work life balance, overworked and undervalued employees, unattainable unrealistic sales goals.

Viewing 31 - 33 of 309 Reviews

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Jobs at Casper

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Huntington Station, NY

Part Time Retail Sales Associate - Broadway - New York, NY

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PR & Communications Manager

Casper

Casper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A promising start, but now surprised they’re still operational

Worst Company

Incompetent management

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