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      Casper

      Engaged Employer

      Casper reviews

      Incompetent management - Sleep Specialist/Key Holder Casper Employee Review

      1.0
      Apr 30, 2021
      Sleep specialist/key holder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Option of free healthcare as FT, informative trainings, unique store design.

      Cons

      unqualified incompetent management, micromanaging, low and limited time employee discount, no work life balance, overworked and undervalued employees, unattainable unrealistic sales goals.

      Explore other reviews about Casper

      5.0
      Apr 18, 2025
      Store supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people and pay is good

      Cons

      Not many other than working holidays

      2.0
      May 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The WTC office is nice

      Cons

      Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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      Casper reviewsCasper Sleep Specialist/Key Holder reviewsCasper review