Carestream Health reviews

There seems to be a lack of "owning an issue" between all the different departments (R&D, Service, Manufacturing, etc). Each department tends to focus solely on the production of their own department...in lieu of considering the effects each department's decisions has on other departments. It definitely is a cause of frustration. The buildings are very doom and gloom. If you enjoy pre-WWII era buildings with 70's era desks, floors, cubicles, labs, etc...you'll love being at Carestream. As noted above, they are trying to renovate...but I don't believe it will change much of anything. The customer survey system (NPS) has little to desire. Field Engineers are held to such a strong standard to ensure customers "recommend Carestream without being asked", that Field Engineers are now encouraging customers to "recommend Carestream without being asked" in regards to the FE's service and not the company as a whole. This leads to false survey reviews and inflated positive reviews.

Forced ranking. Although I have never gotten a poor rating, a lot of people here have. Some may deserve it, but others didn't. Some people that get bad ratings are good employees, but because management must follow a curve, someones needs to get a bad rating simply because someone needs to get it.