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      CarShop

      Engaged Employer

      CarShop reviews

      4.7

      93% would recommend to a friend

      (551 total reviews)
      avatar

      Roger Penske

      97% approve of CEO

      89% positive business outlook

      Ratings by category

      4.8

      Diversity & inclusion

      4.7

      Culture & values

      4.7

      Senior management

      4.7

      Career opportunities

      4.6

      Work/Life balance

      4.5

      Compensation and benefits

      CarShop has an employee rating of 4.7 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarShop employee rating is 33% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      551 reviews
      3.0
      Jan 31, 2020

      An honest review

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I will start off by saying carsense is overall not a bad place to work. You can be honest with customers and feel good about what your doing. They have 40 hour work weeks, so they do attempt for you to have a good work life balance even though its retail (still have nights and weekends however). Management does care deeply about employee retention as thats what Penske automotive cares about. What that means is that its takes a lot to lose your job. It would take many write ups before one would get fired, and it's a process for that to even happen.

      Cons

      1. They do try to brainwash you thinking its the only dealership you should be working at. Yes there are bad/shady dealerships out there that treat their employees poorly, however there are many good ones too! There are other car dealerships that you can feel good at what you do and feel good for the company your work for. 2. If your on the sales side of things, you must really work your pay plan to make decent money. Meaning you cant just sell cars, its selling warranties, hitting spiffs, doing "sell cars", selling multiple cars in one day (they call it a hattrick). You really have to multitask which is great for some, but for others it makes it very difficult to earn money especially if you cant move fast on a busy Saturday. 3. If you'r looking for a management position and know what the auto industry pays you'r going to be very disappointed. You do get a set salary so you don't have to worry if you don't hit your goal you wont get paid, however you will be making substantially less than you would at some other dealerships. 4. If your in the finance office you'll be judged on something you have zero control over. Since you have zero interaction with the customer your profit per deal is solely based on how the sales staff does. So if your warranty percentage is low thats your fault even though you'r not selling them yourself. That same sales person cant convince someone to finance. your fault! once again your not interacting with the customer at all. On the flip side you can be very poor at your job but if your sales staff is great then you look like the hero! 5. If you are looking to move up in the company theres alot of politics that go into it regardless of how your preform. In summary is Carsense a good company to work for, yes. However is it above and beyond any other dealership no. Its just another car dealership that has its pros and cons.

      avatar
      CarShop Response
      5y
      I want to thank you for sharing your feedback, which is vital to our growth as a company and most importantly as a culture. In these difficult times of COVID-19, our associate safety and satisfaction is of utmost concern to us, and we want to hear about the challenges that any associate (past or present) encountered. At CarSense, we’ve always prided ourselves on being different. Our Culture & Values are what set us apart in the auto industry. Certainly, if one is pursuing a career in the auto industry, there’s plenty of other great dealerships to choose from. But our hundreds of CarSense associates who come to work every day are here because of the way we look out for each other and inspire each other. That’s what makes CarSense unique in the car business. We treat our associates like family and we want them to feel proud of their work. Most importantly, we want to ensure that they’re all excited to come back to work tomorrow. We appreciate all of the contributions you made in the Finance Office, which I’m sure were challenging at times. It’s not clear from your note if the multi-tasking was a struggle for you, or if you were speaking on behalf of another associate? Our Sales teams are constantly striving to be better so that everybody can win. And we as a company have always focused on paying fair and offering competitive industry salaries, and providing a nice work-life balance for all of our hard-working and dedicated associates. Finally, one of our Core Values has always been Opportunity Through Growth. There’s countless stories I could share about associates who started out at CarSense working on the lot who are now in key management positions. Those decisions are always based attitude and aptitude and have nothing to do with politics. We want the best and brightest leading our company into the future, and as we continue to expand as a company and build more stores, there are countless opportunities available for those associates who want to grow alongside us. Thank you again for sharing your feedback and for your contributions to CarSense. We wish you the best on all of your future endeavors.
      5.0
      Jan 30, 2020

      BEST COMPANY I HAVE WORKED FOR

      Inventory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been with CarSense for 6 years and have worked in Multiple positions and stores. I could not ask for a better company to work for, they have given me opportunities to grow within this company and hopefully will continue to give me these opportunities with the company growing so quickly. I feel this company genuinely cares about its employees and customers and I am grateful to say I work for a company like...

      Cons

      I feel this company does a great job making this an enjoyable place to work

      avatar
      CarShop Response
      6y
      I couldn't agree more... we do care about our people and customers. Some companies say that all the time... At CarSense we like to prove it.. Everyday! Thanks for the post
      5.0
      Jan 30, 2020

      "GREAT COMPANY"

      Wholesale manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working at Carsense for a little over 3 years. This Company has many good things. Excellent medical benefits, Great pay. They believe in a good work and life balance. They love Veterans. This is besides the military the best job i ever had. If you are looking for great Job with benefits, and a great place to work for Carsense is the place.

      Cons

      NOTHING THAT I CAN THINK

      avatar
      CarShop Response
      6y
      Great post! Sometimes Veterans can be forgotten... but not at PAG or CarSense. Thank You to all our Veterans. We couldn't do what we do without you
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